IMPORTANT USEFUL INFO:
Hey There Everyone,
Delivery times, honestly all depend on available cargo space on planes going out of China and in this case coming to Australia (but this also is valid for all countries as well). Normally it should take between 1-2 weeks, but if there are massive delays in parcels going out from China to AU/Worldwide, each parcel/package will need to wait in line for available space and then be loaded accordingly onto the plane. (“Normally” EMO packages are not sent using special express couriers such as DHL etc, so they do not get any special treatment or priority, and therefore they just need to wait in line).
As you know the COVID thing is still going on and this too can delay things as well when it comes to shipping out packages. Once the package is scanned and put on a plane, then 17 Track will show more info as well, such as which courier company will take on the job, (normally for Australia it will be Armarex formerly known as Fastway).
Once the package lands in AU, it shouldn’t take Armarex any longer than 1 week to deliver EMO to you, (UNLESS they have massive delays and it could end up taking 2-3 weeks). during this time you can call them for an update, they’ll normally never give you a 100% informative answer. So best to wait patiently and let them do their job.
Most importantly, once all packages are sent from Living.Ai and arrive and enter The Distribution Center at Shenzhen Meteor International Express Airport Station, it is out of the control of Living.Ai and in the hands of the courier system(s) / postal services that handle distribution around the world. And once EMO arrives in your country, once again in the hands of first the customs (for clearance) and then the courier / postal service that has the job of delivering the EMO to you.
I know this is really lengthy, reply, but wanted to share this with you and also anyone else that might want to know. (this is of course my own personal understanding and experience on how things should work and operate when it comes to the delivery of EMO).
For now, just need to be patient as EMO waits in China at Shenzhen Meteor International Express Airport for the next free spot on the plane to AU or to your Local Country.
*updated this a bit more