@farzinss / @JJBeck / @alienpixels
Everyone, I did share a comment 2 days ago regarding the slowdown in orders/tracking information.
Due to Labor Day Holiday in China (this is usually a 5-day holiday and during this time, things do slow down quite a lot (very similar to Chinese New Year).
Now that things are back to normal, you should hopefully see updates showing on the order page hopefully soon.
Try and be as patient as possible. If you have any sort of concerns or complaints about your EMO order. You can send support an email to the following email address:
If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.
For anyone new to the Forums and needs info on Orders / Shipping / Tracking please take a look at the very top of this thread 
Thank you
