We just got Emo yesterday (ordered it in March). My 7yo son is so excited to finally have it and so sad at the same time. It will respond to everyones voice but his. Anyone can trigger “EMO” but him. He speaks clearly but is 7yo and the only thing I can correlate it with is that he doesn’t have much/any bass in his voice. Has anyone had an issue like this and what can I do to get EMO to listen to his voice?
For what it’s worth he says “Emo” as clearly as you would expect someone to and I can’t make any sense of why it won’t register his voice.
EMO is not good at hearing high tone voices so far. Living.ai seems to be reopening the page for collecting audio samples soon. So we can expect it will be better.
Hi there…@simono,
On behalf of all members, allow me to welcome you to the Community
He might be on a mute option? Try some tips below and hope it helps…
MUTE:
By calling his name and saying direct UNMUTE!
VOLUME COMMAND:
You can adjust the volume of EMO.
· Volume up.
· Volume down.
· Set(or change) the volume to normal(or maximum, medium, minimum, high, middle, low, mute, zero).
· Mute the volume.
You might also want to visit the link below for more guidelines:
Okay…sorry I missed that only your son is having a communication problem but the others are all okay with EMO
I guess it’s about how your son pronounces the command words or any,
Do you mind telling me if English is your main language over there?
When your son calls EMO loudly and clearly, what is his reaction?
Is Emo’s left eye raised? means Emo can hear him.
Well I might suggest that you record a bunch of voices with different tones and accents of your son’s voice (It must be loud and clear) and play it near emo
TIP: Make the letter a bit longer
EEEEMO! HIIIIII! (HELLOOOO)
From what I understand, we need to communicate with EMO somewhat loud and clear, or in my opinion, showing him that we are like his boss (GOOD ONE ), there has to be a bit of power to our tone and each word we throw at him has to seem like a command. (Voice Command)
Sorry about that if my personal suggestions didn’t work or help you at all.
I guess we need someone expert direct from Living.ai Service Support Developer Team.
Hi @simono ,
Sorry about that. It’s a known issue and we will include a new recognition model in future updates to improve recognition of some higher-pitched sounds.
Hi there,
We have just received Emo, and we have a little
Problem with the voice recognition. We did the training Emo wake up, and out of 4 recordings, Emo responds only to one voice. And it seems that we have reached the maximum, we cannot record others. Do you know how can we replace recordings? Emo does not respond to my child….
Hey so im geting a emo because i really want one and i saw on forums it does not work for 9yr and 7yr since of high pitches that old does it
work now for young kid like 13 under??
For kids it can be sometimes difficult to speak normally when they’re excited (and they’re excited about something almost all the time). That can be more problematic than the high pitch. And while cute mumbling or screaming can sound perfectly ok for their family members, it can be unrecognizable for a computer. So some kids will not have any problems to talk to EMO and on other hand some can have a big problem with their pronunciation and their voice pitch.
I have not had any problems so far. I created my son as a second user and he can control EMO via voice commands without problems. My son is 9 and of course still has a rather high-pitched voice. The only thing I always ask him to do is to speak calmly and clearly.
That’s the most important thing. I saw so many videos on YouTube where kids were speaking to robot toys/pets and it was everything but “calmly and clearly”. Mostly screaming and laughing while they were speaking so it was sometimes hard to understand even for a human.
Exactly, that is sometimes one of the problems.
The pitch, however, seems to be a factor in EMO - but I can’t confirm it myself, because it works really well here.
As the voice / wake-up training is an ongoing process that Living.ai will be updating/adding into EMO. It would be best to keep this page open for anyone still experiencing issues with EMO not responding to them when they call out to him.
If anyone requires assistance or would still like to submit their voice, head on over to the following pages:
), there has to be a bit of power to our tone and each word we throw at him has to seem like a command. (
