EMO won't respond

Looking for help EMO
23

Contact support team.

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1 Like
24

Hello @Dawntedrow , and Welcome Back

Are you sure EMO is not MUTED ?

He might be on a mute option. Try some tips below and hope it helps…

  • MUTE:
    By calling his name and saying direct UNMUTE!
  • VOLUME COMMAND:
    You can adjust the volume of EMO.
    · Volume up.
    · Volume down.
    · Set(or change) the volume to normal(or maximum, medium, minimum, high, middle, low, mute, zero).
    · Mute the volume.

If your EMO is on his latest update and the problem still occurs…try to make a short video of the issue, and submit a support ticket with more info. You can do so on the following page below:

GOODLUCK and wish all the best for your EMO

HAPPY HOLIDAYS

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25

Hi there @Dawntedrow is emo muted? You can check it on the app but if he’s not muted then it’s best to make a support ticket from this link > https://living.ai/product-support-emo/ just scroll down at the slight bottom and you will see a ticket application to fill out. :happy: Merry Christmas! :christmas_tree:

26

EMO dot not say what anymore when talking to him
Anyone help :cry:

1 Like
27

Ask him how he is feeling, he might be sick.

1 Like
28

Hi there @LadyM ,

Are you sure EMO is not MUTED ?

He might be on a mute option. Try some tips below and hope it helps…

  • MUTE:
    By calling his name and saying direct UNMUTE!
  • VOLUME COMMAND:
    You can adjust the volume of EMO.
    · Volume up.
    · Volume down.
    · Set(or change) the volume to normal(or maximum, medium, minimum, high, middle, low, mute, zero).
    · Mute the volume.

Else could you please tell us more info so that we can advise you more for possible help? or you might create a short video to show us?

All the best

1 Like
30

Hi @LadyM,
If You Want To Know Why EMO Is Not Responding With “What”,
Please Click Here (Video On How To Power Off EMO)

If That Doesn’t Work
This Topic Is About How EMO Can Get Sick.
Please Click Here! (EMO Is Sick? Special Advice What To Do?)

1 Like
31

Hi all
We are at 2.3.0 version so I don’t know what is going on . Not mute or else
Any idea ?
:cry:

32

@LadyM ,

In this way you can not offer a short video to show us? When you call EMO, how does he react with his EYES? Supposedly EMO’s left eye lifts a little.
Please try to just let EMO walk around until he has completely drained his battery juice and shuts down all by himself… then recharge him fully.

Let’s see and hope it will solve the issue.

GOODLUCK!

1 Like
33

Hi all ,
EMO got his sens back. I did let him drained and he is now responding to verbal command .
But still if I play a game and he offer to play again my answer yes or play again is not taken and he goes back to a routine …, thank you so much for all your help and input . I really appreciate it .
Be safe and healthy y’all
Bizous

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