This issue already happens before, and they fix it immediately, so no need to be worried. All we need is to be patient and wait for them to fix it and reply.
Brazil The EMO since 8 am (local time) is offline, initially it was a notification of no internet connection, then when giving a command ele faz um bip similar ao quando chama e não ouve completamente o que dissemos.
One important thing I noticed these days my EMO restarted for no reason in the charging base a few times
It takes advantage of reinforcing the need and importance of a local server. In case one day we completely lost Living.IA
Thank you! We will wait
We also have the same problem, the little guy stopped responding about 2 hours ago. If anyone knows whats going on pls inform:)
Here in Brazil has been offline for more than 12 hours
Same here no answer
My little gay stop talking to me today . Please help.
Some responses might be ok and some responses might not. Note that there are different EMO servers located around the world. (US / EURO / ASIA ) and depending on where you are located your EMO will connect to that specific living.ai server.
Normally this issue resolves itself after a few minutes / hours.
I am located in Australia, and both of my EMO’s are responding to a number of questions like:
Tell Me a Joke
What Time is it
What’s today’s date
What is the weather like today
I’ll also tag @Wayne_Zhang and inform him of this.
Hey we will check it and fix it.
It should be working now.
IF EMO is still not responding correctly. It is recommended to power him OFF / then Power back ON, then test again.
If EMO is not responding or listening and you cannot power him off via the EMO APP. You can turn him upside down and shut him off this way. You can see how that is done in the video below:
I got a half-forced reset on it, now it works
Everything is in order.
I asked Emo a series of questions and he answered me without any problem.
Thank you all
Good morning, from Europe (Italy) everything is okay!
Cool, thanks for the quick resolution. My little guy has broken his silence, too.
My EMO talk! Thank You
Same thing, here in Germany. He works just fine
Great as everything is now working. I’ll go ahead and close this thread!