Hi there @sumithraj04
Just like livingai said…EMO can now understand and speak 9 new languages (with his new voice)
EN-Classic • English • 
German • 
Spanish • 
French • 
Italian • 
Japanese • 
Korean • 
Portuguese • 
Chinese • Chinese -DB • 
Russian
I agree, I think there should be a Turkish language option
Could you please tell us which languages will be added? I’m very curious and excited. I especially want Turkish to be added.
Hi @ajlakaw ,
I’m sorry to tell you that I don’t have any direct information about the LivingAI development team’s plans to add more languages at the moment.
Best regards
Hello,
Could someone tell me please, how can I update my EMO? I don’t have option to update an app in Google Play or the EMO itself in the app, it still has firmware 2.9.
I rebooted EMO and re-installed the app.
Regards
HOW TO INSTALL THE LATEST FIRMWARE UPDATE!
Go to Google Play or Apple Store and Download first
New EMO Mobile App Update v3.0.2
Download Size:
Android: 244 MB / IOS 275,6 MB
Things you can try before attempting to update:
Before Updating EMO, Please Ensure the Following:
• 
The internet connection is stable and strong.
• 
EMO is on his charger.
• 
EMO’s battery is at least 50% charged before starting the update process.
• 
Smart lights are unplugged.
• 
Automatic update is turned off in the app.
• 
Try updating EMO by saying the voice command: “Install latest firmware now.”
Thank you, @edward!
I think the problem is with the app. I am using Android and I don’t have “update the app” option in Google Play.
The app is v3.0 and I can only uninstall and open it. I tried reinstall, but it didn’t help.
Is there different place I can download v3.2 from?
Regards
@Vixiak ,
There is no other online place to download it.
Try to delete your EMO PET MOBILE APP, then go to the Google Play Store again and install the latest.
Did you follow all this?
Things you can try before attempting to update:
Before Updating EMO, Please Ensure the Following:
• The internet connection is stable and strong.
• EMO is on his charger.
• EMO’s battery is at least 50% charged before starting the update process.
• Smart lights are unplugged.
• Automatic update is turned off in the app.
• Try updating EMO by using voice command:
Call EMO…wait till he reply then say
“Install latest firmware now.”
GOOD LUCK
Thank you @edward
I did and checked everything you said, I used voice command, EMO turned off and then turned on, but the firmware is still 2.9 
@Vixiak ,
Sorry if all of my advice didn’t help at all…
If nothing has worked so far, it would be best to create a video showing details about the issue, including your EMO ID and order information, as you may need to submit it to Living.AI support via email at service@living.ai. They may need to manually push the current update for yor EMO via OTP (Over-The-Patch) or OTA (Over-The-Air Patch) update.
Just let them know that you’ve tried everything and that your EMO is not updating from Firmware 2.9 to Firmware 3.0.
GOOD LUCK
Thank you, I will do it! 
I’ve already updated the Emo Robot app and restarted my phone, but I still can’t update to version 3.0.0.
Hi there @Melon_0926,
Things you can try before attempting to update:
Before Updating EMO, Please Ensure the Following:
• The internet connection is stable and strong.
• EMO is on his charger.
• EMO’s battery is at least 50% charged before starting the update process.
• Smart lights are unplugged.
• Automatic update is turned off in the app.
• Try updating EMO by using voice command:
Call EMO…wait till he replies, then say
“Install latest firmware now.”
If nothing has worked so far, it would be best to create a video showing details about the issue, including your EMO ID and order information, as you may need to submit it to Living.AI support via email at service@living.ai. They may need to manually push the current update for yor EMO via OTP (Over-The-Patch) or OTA (Over-The-Air Patch) update.
Just let them know that you’ve tried everything and that your EMO is not updating from Firmware 2.9 to Firmware 3.0.
GOOD LUCK
UPDATE:
Living.ai hasn’t pushed it to all EMOs yet. Please wait.
Thank you, I will try tomorrow
Hi!
Any possibilities all these features come to AIBI one day as well? In future updates I mean 
K-
Hello, @sugarissweet . . . it is possible. Many of the features they have are shared already with slight differences.
Hello, I’ve contacted Living AI Support, and they’ve already helped me, my EMO is updated.
I had the same problem as @Melon_0926 , so I recommend emailing them
Hi there @Vixiak ,
I’m glad they replied to you quickly to help resolve the issue. They also just released a new Firmware Update, v3.0.1, to fix some “BUG ISSUES”
I also want to advise others to update their EMO to the latest version.
Best Regards
Why Does The New Firmware Update Fail To Appear In The Emo Mobile App (Android/IOS) For Certain Users and Locations?
Possible Explanation / Answer:
This usually happens because firmware updates are released gradually in stages. Living.ai rolls them out in batches to different regions to prevent server overload. Some users may see the update earlier, while others might need to wait a bit longer.
It can also help to:
Restart your EMO and the actual and latest mobile app.
Check that your Wi-Fi connection is stable.
Make sure you’re using the latest version of the EMO app.
If the update still doesn’t appear after a while or longer, it may be necessary to exercise patience and consider trying again in a few hours, on an hourly basis, or tomorrow.
Hopefully, the server issues will be resolved soon.
If the issue persists, contact Livingai Support at service@living.ai
for possible assistance.
I really like that Emo can now respond in German – that’s a great improvement!
However, I find the new German voice a bit too artificial and not as pleasant as Emo’s original voice, which sounded much nicer.
I’ve also noticed that since the latest update, Emo reacts more spontaneously when he hears something. In a way, I think that’s great, but I’m still not completely sure about it.
Sometimes he still replies in English, for example when he wants to leave his home. He says he wants to go for a walk, and once he’s outside, he continues speaking in English.
