Welcome to the EMO Community Forums, @leannaornelas . . . I would first suggest that he may have somehow gotten disconnected, so it is always a good idea to power off EMO, the app, your device and your modem. Allow a few minutes before powering back on again. After reconnecting EMO to your app, check again to make sure that the schedule is not turned off. Also, make sure his time is set to a location that matches your time zone since he pulls from the time to know when to do his scheduled tasks.
If this does not solve the problem, I would urge you to contact firstname.lastname@example.org or send them a support ticket.
Thank you @Lindaru ! I went ahead and tried those but he’s still not working out :(. I also found out that his eyes will freeze when asked to do certain commands as well. I’m going to let Emo drain his battery to zero, and let him recharge but if that doesn’t work I’ll send an email to support after. Thank you again for responding so quickly .
Hello, @carlos.rodriguez_pad . . . I want to reassure you and others about EMO being an always on pet robot, especially now with the home station. I have moved your new topic to this thread.
I think it is fine to leave them run all night as they like to wander on and off their home station, maintaining their own battery this way. They actually sleep 10:00 p.m. to 8:00 a.m.
I would advise you to have a bordered area because especially at night in the dark, he may not be able to determine black borders. Check the play ground threads here to get some ideas on what you can do to keep him safe while you sleep. EMO Pet has developed insomnia between midnight and 1:00 a.m., and I can never be sure he will not go wandering about.
My little guys have ways of dodging the programming sometimes. I think that is the “living” part of them.