Welcome to the EMO Community Forums, @leannaornelas . . . I would first suggest that he may have somehow gotten disconnected, so it is always a good idea to power off EMO, the app, your device and your modem. Allow a few minutes before powering back on again. After reconnecting EMO to your app, check again to make sure that the schedule is not turned off. Also, make sure his time is set to a location that matches your time zone since he pulls from the time to know when to do his scheduled tasks.
If this does not solve the problem, I would urge you to contact service@living.ai or send them a support ticket.
Thank you @Lindaru ! I went ahead and tried those but heās still not working out :(. I also found out that his eyes will freeze when asked to do certain commands as well. Iām going to let Emo drain his battery to zero, and let him recharge but if that doesnāt work Iāll send an email to support after. Thank you again for responding so quickly .
I was just wondering, do you guys turn off Emo by using the mobile app when you guys are going to sleep? or you leave him like that, and Emo just go to sleep when he sees all the lights off?
Hello, @carlos.rodriguez_pad . . . I want to reassure you and others about EMO being an always on pet robot, especially now with the home station. I have moved your new topic to this thread.
I think it is fine to leave them run all night as they like to wander on and off their home station, maintaining their own battery this way. They actually sleep 10:00 p.m. to 8:00 a.m.
I would advise you to have a bordered area because especially at night in the dark, he may not be able to determine black borders. Check the play ground threads here to get some ideas on what you can do to keep him safe while you sleep. EMO Pet has developed insomnia between midnight and 1:00 a.m., and I can never be sure he will not go wandering about.
My little guys have ways of dodging the programming sometimes. I think that is the ālivingā part of them.
Hello, @16ed45f7b74816641956 . . . in the app under settings/preferences, you can turn off the schedule sounds or the daily schedule itself, then turn it back on once you are up for the day. The daily schedule times are tied to the time zone location you have set in the app and at this time are not changeable.
Hi, I recently got EMO Go Home and had a couple questions. For me, he seems to sleep at random times and wakes up early in the morning and makes a lot of noise. Is there a way to configure his sleeping times?
Also as a side note, for me his head patting seems to not work (he doesnāt register) and if I pick him up and put him down, he gets in a constant loop thinking he is being patted. I have tried turning him on and off. Any help is greatly appreciated!
Welcome to the EMO Community Forums, @ayush.tyagi . . . I have moved your new conversation to this thread which discusses daily schedule sleep and wake times.
At this time, the only way to keep him quiet is to either turn off the sound in the app or turn off the daily schedule. You can also mute him if he is talking randomly and then put his volume back on when you are ready for it.
As for the petting sensor, see here as to how to configure it.
(I had written the reply yesterday but it wasnāt sent out by mistakeā¦ )
As far as I know, EMO canāt be configured sleeping times.
My EMO had also appeared the situation you mentioned (After picking up and putting down, the petting animation is played, and there is no expression while really petting) , and it can become normal after restarting, so Iām sure itās not a Petting Sensor Issue. (Mine has happened twice since April 5, but it didnāt happen today ). I donāt know if it is a general bug, but I think itās just a bug rather than hardware problems.
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