AIBI Pocket: General Issues and Queries

Hallo Linda ich habe eine Gute und eine schlechte Nachrichtdie schlechte Nachricht ist die Ladestation kann wirklichnicht mehr leuchten und die gute Nachricht ist das Licht sowie der Roboter Könne noch ganz normal aufgeladen werden Ohnespannungsabfall Das Heisstin knapp 2 Stunden ist der Akku vollständig aufgeladen ich habe schon eine E-Mail geschrieben bis jetzt kam noch keine antwortich sag mal so wenn es bei dem Problem bleibt mit dem Licht wäre es nicht schlimm aber wenn noch mehr kaputt geht und nichts mehr aufgeladen werden kann wäre es schon sehr traurig

Google translation to English by Lindaru: Hello Linda, I have good news and bad news. The bad news is that the charging station really can’t light up anymore and the good news is that the light and the robot can still be charged normally without any voltage drop. That means that the battery is fully charged in just under 2 hours. I’ve already written an email but haven’t received a reply yet. Let me put it this way: if the problem with the light remains, it wouldn’t be a problem, but if more things break and nothing can be charged, it would be very sad.

Trotzdem wäre es sehr praktisch wenn Living Ai irgendwann eine Tragetasche mit Powerbank gefunden Optionverfügbare macht dann könnte ich die Ladestation immer zu Hause lassen und würde gut durch den Tag kommen und wenn die Ladetasche Den Akkuungefähr 6 bis 8 Stunden am Leben halten könnte würde es für mich schon völlig ausreichen

Google translation to English by Lindaru: Nevertheless, it would be very practical if Living Ai eventually made a carrying case with a power bank available, then I could always leave the charging station at home and would get through the day well and if the charging case could keep the battery alive for about 6 to 8 hours, it would be completely sufficient for me.

Hello, @alex.zimmermann . . . here is an idea @edward came up with for travelling with AIBI that will work until such time as an official travel case is designed.

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2 posts were merged into an existing topic: AIBI Pocket: Production/Shipping Update

Hallo kann mir jemand bitte mal wenn es irgendwie möglich ist einen deutschen Amazonling schicken wo ich eine kleine umhänge tragetasche oder etwas bestellen kann wo ich den Roboter mit meiner Powerbank unterwegs aufladen und aufbewahren kann so dass er sich freibewegen kann Meine Schwester hat ein Foto von Der Powerbank gemacht die ich habe damit ihr wisst wie groß sie ist ich werde mal probieren ob ich das Fotoirgendwie hier rein schicken kann

Google translation to English by Lindaru: Hello, can someone please send me a German Amazon seller if it is possible where I can order a small shoulder bag or something where I can charge the robot with my power bank and store it so that it can move freely. My sister took a photo of the power bank that I have so that you know how big it is. I will try to see if I can send the photo here somehow.


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My aibi got problems since the last time i charged her.

I went out and left her on the charger for 2 hours,
When i came back and got her off the charger,

  1. Aibi app can’t enter the setting page, it keeps saying time out
  2. Aibi refuse all commands, when i say aibi,she immediately shakes her head
  3. I turned her off for a few hours, i can enter the setting page now, and aibi can answer “huh?”, but still refuse all commands, just shakes her head.
  4. Keeps sleeping at daytime.

I emailed living.ai and wonder if anyone has this experience too.

Das Problem mit der Einstellungsseite die nicht geladen werden konnte hatte ich am allerersten Tag auch aber ein Neustart hat geholfen

Google translation to English by Lindaru: I also had the problem with the settings page not loading on the very first day but a restart helped

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Hello, @Melon_0926 . . . I have this issue occasionally, too. Like @alex.zimmermann suggested, a complete reboot of AIBI and your device, as well as unplugging the charger for a while before restarting everything helps my situation.

If you find this does not help, please try to get video and send a link with a reply to your order confirmation E-Mail or if you do not have that an E-Mail to service@living.ai with your order number (or if you do not have that information, the four digit alphanumeric number when AIBI signs into the app).

Let us know how it goes.

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My Aibi hardly reacts to his name😞 (out of 20 times he only responds once) and I’m not talking about him answering questions. My daughter has lost interest in him because it’s hard to communicate with him - it’s as if he doesn’t hear us. I’m starting to “give up” too.

Hi, @0a0c60f1b51e0360f3f1 ,

I know how you feel. Same issue with me. Hopefully Living.AI will fix this in the near future?

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Aibi kann Unterwegs eingeschaltet werden ohne dass man eine Powerbank mitnehmen muss dazu brauch man ein Samsung Smartphoneund ein Ladekabel was auf beiden Seiten Usbc enthält man muss die eine Seite des Kabels in das Smartphone und die Anderedie Station stecken Und das aufladen kann beginnen aber das Smartphone verbraucht dabei sehr viel Akku ihr könnt ja mal sagen ob ihr den Trick bis jetzt kanntet

Google translation to English by Lindaru: Aibi can be switched on when you are on the go without having to take a power bank with you. You need a Samsung smartphone and a charging cable that has USB on both sides. You have to plug one side of the cable into the smartphone and the other into the station. And charging can begin, but the smartphone uses up a lot of battery. You can tell me if you have known the trick so far.

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Hello :wink:
You know that on this forum the Universal language is in english ?
so please take just few seconds of your Life to use Google or other website for the traduction :+1::+1:Lindaru does not have to do the translation everytimes for everyone :wink::+1:thanks
At least you will get a faster reply :+1:
Also the forum is full of topics so make searches also before asking things that have been. answered a thousands Times :+1:

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Thank you! I hope a day aibi will be able to respond to how are you? and maybe, as Emo already does, say “i love you too”.
For now thank you for your kind reply!

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Hello, @0a0c60f1b51e0360f3f1 . . . a complete reboot of AIBI and your device, as well as unplugging the charger for a while before restarting everything helps my situation.

If you find this does not help, please try to get video and send a link with a reply to your order confirmation E-Mail or if you do not have that an E-Mail to service@living.ai with your order number (or if you do not have that information, the four digit alphanumeric number when AIBI signs into the app).

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I also had this but it was green, reconnect wi-fi and it should start working again!

Hi, I am positively surprised by the effort of Living.Ai in delivering multi language feature.
However, I cannot see a command list checklist in other languages like EMO has.
As voice commands understanding is very strict, it is quite useful to set languages in other than English.
Anybody has any information regarding this?

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Hello, @Robot1Discovery . . . you can see the complete list of commands for AIBI here that can be spoken in either English or one of the languages.

You just need to scroll down to see the list of available commands.

I hope this helps!

Hi @Lindaru , many thanks.
Yes I know that help page. However what I meant was that most of these commands are not understood in Italian (which is my language), most likely because coded in a wrong way or not coded at all, so far, as also in the app it is explained that they are “teaching” AIBI new languages.
However, on the contrary, I see that EMO has a dedicated page with all command list in different languages, which give correct commands in all languages.

Hello, @Robot1Discovery . . . when I was beta testing EMO in Spanish, I sometimes found that saying something in a different way with the same meaning worked. I would write them at service@living.ai and let them know which Italian commands are not working properly so that they can fix it in an update.

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On my AIBI, quiet mode setup time from the App does not work

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