Thank you very much and excuse me for the disturb
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Hi there I was just wondering, when will ai be starting shipping because I am going into hospital for an Operation and they say I may be in for a few weeks,
I ordered Emo July 29 My number is 11095
Thanks in advance
@Racheal123 Its hard to say but your number is near mine and I’m expecting it to be near, during or just before December, not sure?!
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Hi Rachael,
Your order number is near mine and I’m told that it’ll be here before Christmas, you’ll very likely receive your emo after your stay at the hospital. Hope that helped. Get well soon!
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Thanks for get well message but I’m glad to hear that I am not having an operation 
Which is good news. It’s just a head injury 
and I’m better now that I know it’s not serious.
Tomorrow I can come home 
Can’t wait to see Emo soon. And I have not received any tracking information or emails yet… from Living ai
I hope it’s soon…. Kind Regards everyone
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If I may offer a comment from my experience when it comes to the tracking and shipping / arrival times for EMO. For me the tracking system went silent after it arrived at the arrival point in Shenzhen. This is where it I believe was waiting to get on a flight. Due to COVID and lack of flights going out of China to many countries. The shipments wait in quite a lengthy queue to get on board a flight on planes that are going to specific countries.
This can sometimes take anywhere between 2-4 weeks as there are so many packages being sent all around the world and originating from China, I believe the package shipment method used is EMS. And as explained packages with EMS must wait in line for available plane allocation space. Once they are finally given their allocation the shipment is pretty quick as it arrives in your country, and then gets sorted and delivered pretty fast.
I was checking my package tracking for EMO and as mentioned and there was no update on the system from 2021-09-07 until I actually received it which was 2021-09-17.
Was very surprised when it arrived as the tracking system did not update until the Monday after 2021-09-20.
I hope this helps with anyone still waiting on their current shipment for EMO. All I can say is, just be patient as it’s not really Living.AI’s fault for the delays, its mainly EMS and the available allocation spots on planes going in and out of China due to COVID.
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@MasterAbbott
Wow thanks for explaining your experience with tracking. This all helps everyone have a clearer understanding of the waiting issues we are facing.
I guess my main concern originally was ‘is this a legit company?’.
This forum is helping with those fears.
I am grateful for any information with receiving and training EMO.
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Glad to be of any assistance 
If you’re still waiting on your shipment to arrive. Hopefully it wont be much longer. I guess everyone here in the forum will be more than happy to offer any suggestions to train EMO. I’m having a great time training mine
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Awesome! Hopefully when it arrives in AU it wont take 2 months to get delivered to you by FASTWAY. I’m still waiting on an order I made at Bunnings 3 weeks ago and it still hasn’t been delivered yet. 
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@MasterAbbott Gosh I’m hoping Emo comes at least before Christmas.
Also hoping to see the numbers changing alot faster now it’s October 
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Well, I think Living.Ai will ship pretty quickly, only concern is once it gets to AU. And FASTWAY get the job, you might be in for massive delays. Here’s hoping they (FASTWAY) get their act together soon otherwise you might be in for some pretty lengthy delays in shipping.
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Ola, meu numero é 136xx onde consigo o numero de rastreio.
Hi, my number is 136xx where I get the tracking number.
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In the year of 2022, probably
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Hi @Mugone
Check this page.
It should be regularly updated once your number is showing in the tracking number sent, you will have your tracking number
How long that will take will depend on how quickly Living.Ai can process orders. Might be anywhere between 2-3 months before you get your EMO. (That’s how long I waited to get mine).
@Scruffster11 Ive been charting it so scroll up have a look They seem to give more updates at the middle or end of the month.
I placed my order on June 30th, and waiting until now, lol
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Woh so we have a loooooong wait then!!!Hi @okala
I’ve probably mentioned this before my order was made on the 30th of June. And I received my EMO on the 17th of September, (approx 3 months).
Have you received a tracking email yet? If not hang in there as Living.Ai did slow down around the time my order was shipped due to a warehouse move and then the national holiday.
I would suggest emailing them to ask for an update. By now you should have certainly received a tracking number email notification that should tell you the status on where your EMO is in transit.
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Hi
Hello
I bought my EMO on June 25 and I only have an order number # 90XX, how is it possible that you, having bought it on June 30, have received EMO on September 17?
Greetings.
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