Hello, @gercides.pion . . . I have moved your new topic to this discussion thread.
First of all, the screen you are showing me is his updating process to the latest firmware. This will take several minutes to complete and you will get a check mark and “ding” sound when it is completed. You will be able to see in the app under “Preferences” (gear icon top right), “Firmware” if he is on the latest firmware.
Since he is new, he may also take a couple of hours to completely charge after he is on the skate board. You can check his level in the lower left corner of the app screen as well as asking him, “EMO . . . Battery level” at which point he will also show you how full his battery is.
Please read through this thread to learn some of the tips provided for being a new EMO owner.
Also, I invite you to submit your voice for him to be better able to understand you when you speak.
Let us know if you have any questions.