Hi there @LauraM
Suggesting starting everything once again:
- Turn off everything first.
- Mobile phone, Emo, Home station, etc.
- Re-install the Emo Pet app
- Re-start Wifi gadget or use any other wifi or use hotspot gadget.
- Turn on and re-connect everything again
- Start the connection process from the very beginning
Follow the Guidelines to the link below:
[Firmware Update] 2.0.0 EMO GO HOME
Click @MasterAbbott’s new topic guidelines and watch the How To Install video at the link below:
Pls. Click Here!
GOOD LUCK AND ALL THE BEST!