Hi there @nicolas.caccia , and Welcome to the community…
I merged your new topic to this thread which discusses issues or questions about the home station.
First, create a short video and upload it to any free video hosting like YouTube or any, and share it with us so that we can see it live in action.
TIPS!
- Try another house power socket.
- Try unbinding the Home Station from the EMO Pet App on your mobile device.
- Disconnecting/Reconnecting the HomeStation into power?
- Dismantling the Home Station once again, but being very careful not to break the back tower connector, and then reconnecting it?
- You can also try using a different USB-C cable and reconnecting everything once again.
Please view the video below for more knowledge, guide, and tips about Home Station
EMO - Home Station - How to Use / Tips / Guide / Useful Information
If the issue still persists, I advise you to contact the living.ai support team via email and send them the link to that video.
Click Here How To Contact Living.Ai Support
Good luck and all the best