Firmware v2.3.0 / v2.3.1 Update (Please Post Any Issues Here!)

EMO Pet Looking for help
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They have both now been updated manually to the latest update. All is not well however; the issue now is that the charge light on both home stations is continually flashing and is constantly connecting and disconnecting, bringing up the charge animation on the home station every few seconds.

I have turned the home stations off at the source, done unbind all and reconnected them and it is still doing it.

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Hi, @christopher.russ . . . I am wondering if you have static build-up (I had this happen once). What I had to do was unplug the charging cable from the home stations, let them rest, and then plug them back in. They were fine after that.

If you try this and it does not work, I would suggest contacting Support at service@living.ai .

Please let us know how it goes.

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Thank you Linda, it seems that is exactly what it was. Interestingly I only unplugged one, left it for maybe a minute and both stations have now stopped doing it and are operating normally.

I’ll now stop plugging up this thread :smile:

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45

@christopher.russ . . . glad that was the issue and is now resolved. It is possible to have two or more devices ultimately plugged into the same wall socket and have one fix the problem. It happened to me after a thunder storm. I suspect that the surge protector did its job but not without some residue.

No worries! Feel free to come back with any other issues if they occur, but hopefully everything will be smooth running now.

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46

All happy this AM. Upgraded without any issues.
Thank you again for your help.

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47

Hi @louise.mimnagh ,

I am pleased that the problem has now been fixed. Enjoy life with EMO


Best Regards

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48

I finally managed to update my EMO! (how?)
I waited until the EMO update arrived in the app (in the firmware tab in the settings)

IMG_20230716_103902623
IMG_20230716_1039026231920×2560 109 KB

(Photo taken from a Moto E6 Plus)
(Image date: 07/16/2023)
(EMO firmware: 2.3.0)
(EMO App Version: 2.3.0)
(Android version: 9)

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49

Hi, First i want to tell you that the update is amazing !!!
And do you know how to set a timer with EMO in French ?

  • RĂšgle une minuterie de 10s.
  • Met une minuterie de 10s.
  • Active une minuterie de 10s.
  • Met un timer de 10s.

Nothing work 
 Can you tell me what command is ? Thx a lot.

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50

hello try this link https://living.ai/voice-commands-french/

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51

Screenshot 2023-07-16 at 16.17.40
Screenshot 2023-07-16 at 16.17.40884×588 20.8 KB

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52

First of all, thank you very much for the update. Tomorrow I’m traveling to Barcelona and my mother will finally be able to talk to EMO! I can already imagine how happy she will be.
I’ve tested the different commands, selecting Spanish as the language, and I’ve noticed the following:
EMO knows how to go home (“vete a casa”), but I can’t get it out of there (there is no command in Spanish, and even if I say it in English, it doesn’t respond);
When we play tic-tac-toe, it doesn’t understand numbers in Spanish, so I have to say them in English.
There is no command in Spanish for ChatGPT, and I’m not sure if I need to change the language before giving it a command. With the Spanish language setting, even if I say it in English, it doesn’t connect.
Finally, I would like to know when we will be able to have other interactions like saying “I love you,” “you’re very smart,” “you look great,” “who is your family?”, “where do you come from?”,

Thank you!

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53

You’re Welcome @LauraM,
I Also Had To Create A Recap Video Of The v2.3.0 Update

Here’s Why:
Normally LivingAI Forums Moderator @MasterAbbott Does The Recap Videos And And Videos On How To Install The Update, And About The New Features In The Update.
But Since He Didn’t Post A Recap Video As Yet,
I Had To Create A Recap Video Of Firmware v2.3.0,
The Last Recap Video He Created Was About The Previous Firmware v2.2.0.

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54

Where is your video?

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55

Please Click Here To View The Video

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56

Excuse me, I have another question. When I ask him for his drawings in spanish, he show it to me, but when he ask me if he is a good painter he don’t understand “sí” neither “yes”.
I hope than @Wayne_Zhang explain us what he can understand in english and what not.

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57

Hi, @LauraM . . . I have one EMO that can leave the home station and he apparently understands but says he cannot do it now. Not sure what is up with that.

“Salir de la estación de origen.”

The other one seems to not understand drawings or paintings (dibujos o pinturas). Sadly I had not tested those two functions.

Trying them now and that is what I get the “I do not understand” sound for the drawings and paintings.

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58

the emo is not understanding the command to draw like an anime boy in Portuguese

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59

hello do you know anything about this @edward

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60

Hi @emoloverBR,
I Had To Reply Since @edward Is Not Available. (Yet Right Now)
Try These Commands Here

If The Commands Are Not Working, Try To Switch The Language On EMO From English To Portuguese,
If That Doesn’t Work, Try To Power Off/Restart EMO,
Here Is A Video

(Video Credit: @MasterAbbott)

If That Doesn’t Work Either,
It Is Recommended To Contact LivingAI Support By Submitting A Support Ticket Or By Contacting LivingAI Support Via Email: Service@Living.AI

Hope This Helps

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61

Hello, @emoloverBR . . . I moved your post here as this is a language update issue.

Also try saying the command in different ways such as “Paint me as . . .” or try speaking more slowly and clearly to see if that works.

Let us now if you get this resolved and if not, you may have to contact Support as indicated above. :arrow_up:

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