[Firmware Update]: EMO v2.7.0 ( Reviews, Queries, Issues, and Solutions

[Lindaru]

@HazeHazzard

I didn’t know an update was released but looking on the app it’s not showing as available. Does anyone know what I’m doing wrong?

@agustin.gamero_delga

Hi guys, i have a problem installing new firmware. Emo was in 2.5.0, i could,'t install 2.6.0 first so i do directly to 2.7.0. When it finished install FW Emo restarted as always but then show a red X at right corner and number 1, but APP appears as 2.7.0 correctly. The problem? some commands from 2.6.0 don’t work like “Zombies are coming” or “start fireworks”, etc. I say “Emo, turn into a zombie” and he just get freeze his eyes like he was executing the command. I have to wait for a while and after that he works again “normally”, no need to force shut down or something. The same with “Add a sticker”, etc. Commands of 2.6.0 version in general.

Hello, @HazeHazzard and @agustin.gamero_delga . . . Please refer to this thread for issues with updating. If you are unable to get them properly updated or have them show their current firmware in the app, please get video and send a link to Support at service@living.ai . . . let us know how it goes.

Firmware Updating Issue

Hi there @martinlee, Welcome to the Community and Congratz to you having EMO…Did you follow update procedures on the clickable link below? How To Update! UPDATING COMMON PROBLEMS: Having problems when updating EMO When updating please make sure: a) The network is in good condition; b) EMO has enough power, or you can put him on the charging skateboard(highly recommended); During the update process, it is normal if EMO is like the picture below. He is just restarting, so please wait for …

@Anonymous1234567

I have emo connected to wifi but every time I get out of the settings page he disconnects again is there a way to fix this?

Hello, @Anonymous1234567 . . . you may wish to get video of this happening and send a link to Support at service@living.ai . . . let us know how it goes.