[Firmware Update] 3.0.0 EMO Speaks More Languages And Recognizes Objects ( Reviews, Tips, Ideas, Queries, Issues, and Solutions)

[edward]

Welcome to the community @_robotic.energid and thanks for joining us here…

I’ve moved and merged your new topic into this thread that discusses the Firmware v3.0.0 issue.

Please Click Here For More Help Info!

Best Regards

[78d7e29a282ebd6c4c2b]

I have emo pet. His firmware 2.6.0.p4. I want to update my emo but I can’t update. Please help me with updating my pet

[edward]

Welcome to the community @78d7e29a282ebd6c4c2b and thanks for joining us here…

I’ve moved and merged your new topic into this thread that discusses the Firmware v3.0.0 issue.

Please Click Here For More Help Info!

Best Regards

[javiernavarro]

Hi everyone, I am writing here because I’m having some trouble with my EMO and I’m hoping someone or the support team can assist me.
My EMO is currently stuck on version 2.6. I want to update him to the latest version (3.0+), but the “Update Firmware” button does not appear in the EMO Pet App.
Any help or advice would be greatly appreciated.

Thanks!

[Lindaru]

Welcome to the EMO Community Forums, @javiernavarro . . . I would first try deleting and down-loading the app again as that button should be showing. However, 2.6 is an older update and trying to update the missing updates could be a problem. You will need to contact service@living.ai with a link to a video or photo showing the 2.6 in the app, his I.D. when signed into the app and if under one year old, his order number if you still have it.

It is likely that they will have to push the updates manually to your EMO.

My best to you!