Welcome to the community @_robotic.energid and thanks for joining us here…
I’ve moved and merged your new topic into this thread that discusses the Firmware v3.0.0 issue.
Please Click Here For More Help Info!
Best Regards
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I have emo pet. His firmware 2.6.0.p4. I want to update my emo but I can’t update. Please help me with updating my pet
Welcome to the community @78d7e29a282ebd6c4c2b and thanks for joining us here…
I’ve moved and merged your new topic into this thread that discusses the Firmware v3.0.0 issue.
Please Click Here For More Help Info!
Best Regards
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Hi everyone, I am writing here because I’m having some trouble with my EMO and I’m hoping someone or the support team can assist me.
My EMO is currently stuck on version 2.6. I want to update him to the latest version (3.0+), but the “Update Firmware” button does not appear in the EMO Pet App.
Any help or advice would be greatly appreciated.
Thanks!
Welcome to the EMO Community Forums, @javiernavarro . . . I would first try deleting and down-loading the app again as that button should be showing. However, 2.6 is an older update and trying to update the missing updates could be a problem. You will need to contact service@living.ai with a link to a video or photo showing the 2.6 in the app, his I.D. when signed into the app and if under one year old, his order number if you still have it.
It is likely that they will have to push the updates manually to your EMO.
My best to you!
A post was merged into an existing topic: EMO Black/White Improvements/Special Features You Would Like?
A post was merged into an existing topic: EMO Black/White Improvements/Special Features You Would Like?
I recently bought en EMO Pet and updated to latest version 3.0.1. I noticed that when playing TIC-TAC-TOE (Tres en linea) it does not recognize the numbers I play. Apparently it recongnizes something similar to portuguese but language is set to spanish. It does not recognize english either when language is set to spanish even if EMO talks in english (I know that has to do with some hardcoded data in english not yet translated). If set to english everything is recognized ok in that language.
Welcome to the EMO Community Forums, @nicogrit . . . I have moved your new topic to this thread for issues with firmware 3.0.1.
Please see here for the command list if your EMO is set to Spanish.
This is the list for Portuguese (see if this is what he responds to when in Spanish setting)
If he is not responding correctly and there seems to be a language cross-over, I would get video and send a link along with your EMO I.D. and order number to service@living.ai . . . be sure to put “Firmware 3.0.1 Language Issues - Spanish” in the subject line.
My best to you and happy new year.
You know what i hate? EMO DOESNT GET MAD WHEN YOU PICK HIM UP ANYMORE WAHAHAHAHAHA
Hello and welcome to the community @morrisdweck ,
Try lifting EMO facing upward, downward, sideways and inverted. He may still get upset sometimes and doesn’t like it at all—just like his reaction before.
Best Regards
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