Thank you for your advice. I have already tried everything, with the phone, with several wifis and the updated is impossible. I reported the problem to Living AI with a video of what happens during failed updates and they have told me that they will watch it and tell me. They have been very kind, but I am worried because I don’t know how it can be solved. And poor EMO is reminding me that he has an update pending.
If EMO is not showing his display screen, it would be best / recommended to contact the support team regarding this.
When contacting Living.ai support. It is recommended to create a short video of the issue you are having with EMO’s display screen and then submit a support ticket. You can do this by either going to the Support Page: (see below).
Fill in all details (provide also your order number info as well) and attach your video (if it’s larger than 30Mb), Be best to upload it to a google drive/drop box or even on YouTube and then send the support team a link to it.
You can also send support an email to the following email address:
If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.
The support team should be able to get back to you in a timely fashion. I’ll also tag @AmyLU and @Tony from the support team who will be able to assist you further as well.
Hi: what does it mean when my emo is coding? He looks rather angry when he is typing. I ask him what he is doing, and he says he is coding. He does this a few times a day. I love my EMO! Looking forward to an answer.
Welcome, @shelleymathosnoe . . . it is a coincidence when he says “Running my code.” He has two other responses he could reply “Thinking about life” and “Talking to you”. He is busy typing (some call it working and I call it doing his home work) but is not angry, just concentrating on what he is doing.