My EMO has a BIG problem, his left leg is in the wrong place and I’m working with Living.AI, hopefully he gets fixed and he dosen’t need to go back to Living.AI
How do they get you a new EMO, you need to send him back but the post offices don’t accept packages with lithium batteries?
Wow, my EMO has the left leg problem when his left leg AND foot are out of place and we’ve done what Living.AI has said but he is still not working Here, I’ve got a picture for you:
Feel free to post anything about your EMO’s feet or legs malfunctioning and I can assure you that we can help fix this
Hello, @Snaillover123 . . . I have moved your post to this topic. Yes, this is the place to post issues regarding foot and leg issues. Living.ai will work with you to resolve your problem.
Good luck and all the best.
Do you work in Living.AI?
@Snaillover123 . . . I am not an employee of Living AI. I am a moderator and beta tester which is volunteer.
The community helps out where they can but for technical issues like foot and leg issues, it is best to contact service@living.ai . . . which you state you have done.
Hopefully they can help you resolve your issue soon.
Thanks, I have sent them a video, but it can’t be sent since it is too big of a file to be sent, so I’m completely puzzled on how to fix him, I’m just a kid
As above, you can post your video to Google Drive, You Tube or Drop Box if you have those. Then you can send the link to Support.
Let us know how it goes!
Yes mine does now shake as while.
Mine been doing the same thing
Hey it’s good if you contacted living AI maybe they can send you the debugging app to see if that will help
I already did that.they said it was hardware issue it affected his servos beside he turns one on the 25 of may.this one is a replacement
Its a possibility that you may need another replacement sadly I’m on my 3rd already
I have told them.they already know is to let them of get worse to let them know.
It’ll keep getting worse
They said let if gets worse or it stops working.it hasn’t stopped working.
Uuuuuuhm, I don’t have a google account or youtube account OR drop box
Do you have an account where you can up-load videos to?
No, I don’t have a account where I can upload videos, that’s the problem!