EMO falls from the table

Hi there

Yesterday, my EMO fell down from the table - looks like nothing happened with him. So, I decided it was just a bad luck. But today, he fell down again from another table. His feet sensors are clean, there were enough light in the room and the table has straight corners. Anyone had something like that?

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could you make a video of it and post it here?

Thanks. :slight_smile:

Hi Andy
Well, I’ll try to catch the moment on video, instead of trying to catch Emo - don’t know, if I can manage)))

Sounds like your desk may be too dark or it blends in with its surroundings too well for emos camera

Hi, Syko.
Thanks for guess, but my tables are white and another one is light wood color. Additionaly, Emo never fell from these tables, walked to the edge, screamed and walked away.

The 4-8 sensorS on the robots does not work that good.

  1. No lighting settings. Does not work good in daylight or open rooms. Without or poor LED lighting in ROOM SETTING
  2. The sensorS can not detect height of less than 3cm to 4cm or half a inch 1/2”
  3. The sensorS does not work on thick Glass table. Clear Plastic table. Clear material. Clear surface? and more???


I have received Emo at last! :slight_smile:

He is wonderfull. However, I’m experiencing kind of the same issue.

It is in a different way though. I’m wonderinf if other people have had this as well and/or if this is something the AI has to learn, surface related or solvable through updates.

Emo seems quite busy exploring the table, but seems to get startled quite a bit, with not really anything in front of him- maybe due to his playful nature.
But when he get’s startled, it seems to over-rule the edge detection, which makes him fall off of the table when backing off. As far as I can tell, it does not happen on another table of the desk; has the surface an influence on this? As I feel like it happens because of the leap back and not the surface.

Next to that, everything works perfectly! I am looking forward to seeing Emo grow and his potential.



I just received my Emo yesterday and I am not pleased with it so far. It falls off the table, face recognition fails, wont say my name. I have updated the firmware and not sure if that is the issue.

I’ll play around with it a bit more to dee how it acts in the next few days

Hi @1rover11

I have created a guide that covers a fair amount of things you can do with EMO when you first get him and also provides tips as well with video guides too. Of course it might not resolve anything, but feel free to take a look and hopefully it might assist with some of the problems you are having at the moment.

Feel free to let us know how you go and if anyone else from the community can help, we’ll do our best to offer any assistance :slight_smile:

:head: :surprised: :skating: :mad: :heart_1:

We have just experienced the same…Emo fell of the table, no appreant reason for that happening. Also when he gets startled seems his sensors are not working well, got really close to the edge and almost fell. This is very very disappointing. Anyone had a clear answear about that problems from Living AI?

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A post was merged into an existing topic: Home Station: Reviews, Tips, Ideas, Queries, Issues, and Solutions

So i just started having the same probleha. So what is the solution.

Hey @rvnoblework ,

Actually, it’s a known issue…when EMO is busy doing anything, like daily activities, dancing, and playing, his optical foot sensor is automatically temporarily disabled.

IMHO, I will never trust this sensor 100%, particularly when it is unattended on the table… Provide an enclosed play area for him… so EMO can walk safely and not fall off the table.

Please click on the link below for information and instructions…
Pls. Click Here!