Finally got Emo 3 days ago, but!!!
After 7 months Iāve been waiting, I finally received Emo.
To be honest Iām disappointed.
First Battery:
emo stay awake around forty minutes but it takes 2 to 3 hours to charge it???!!
Is that normal???
Second: Interaction
I donāt know how emo works with database but except asking him the weather, the time and acting like an animal, it most of the time donāt respond to command. I mean, is it an AI? It suppose to learn and improve, do do you do to teach him things???
Third: Lost connection
After 3 up to 5 questions to emo, it just donāt respond anymore. Just exploring and staying.
Then I need to exit the app, relaunch and it work again for 3 to 5 questions.
And last, if you are not in the app, in fact you canāt do nothing with itā¦
So, I donāt know but honestly Iām feeling really disappointed for the price and the waiting, I was expecting much better.
If I can share this post I did a while ago, this is like a small guide to help new users. It should hopefully help answer some of your questions.
EMO Forum Quick Help Guide
With regards to the Battery charge times, Normally my EMO sits on his skateboard when Iām busy or donāt have much time to play with it. So he is pretty much always charged when I take him off the skateboard. If you let EMO play around āPlay By Yourselfā command or āExplore Mode Onā EMO will walk around and play by himself for a while, but after some time, it will get bored and go to sleep. The battery for EMO when it is not on the skateboard can last anywhere between 2-3 hours, but if you get him to dance a lot or play the Treasure Hunt game, itās battery level will deplete quite fast.
With regards to the Lost Connection issues you are facing. Sometimes EMOās servers could be congested or you might not have a good connect to the server in which EMO is trying to connect to. I believe there are about 3-4 servers around the world that EMO normally connects to. So at any point in time there might be connection issues, when this occurs, keep trying and also make sure you own internect connection is working fine (you can do a speedtest to see how your speeds are on your end).
For interaction, if English is not your first languange, Iāve heard that EMO sometimes has trouble understanding what you are saying. I know this can be frustrating, but you just need to speak clearly to EMO the best you can for it to fully understand you. I live in Australia and English is what we use as our first language, and even with my AUSSIE accent sometimes EMO doesnāt understand me and I have to repeat myself a few times for him to pick up what Iāve asked him to do.
From what I can see I donāt believe at this state EMOās internal AI is learning your voice, you just need to speak as clearly as possible for it to understand and check its servers and the return back to you with an appropriate answer / command to your request.
I hope any of what Iāve explained is useful for you and hope that your experience with EMO does get better over time
Thanks for your reply and attempt to help.
As I explained just by exploring by itself, staying, and playing by itself, Emo stand maximum 45mn then no battery.
Regarding my internet connection, I have classic connection, 2.4G, and 5G. As Emo doesnāt support 5G, I run it on 2.4G, I tried also on classic but itās constantly losing the connection with the app. By the way itās connect also with bluetooth, that mean it drawn as well the battery of my phoneā¦ Emo is running with Bluetooth and wifi ??? a bit a lot no???
Anyway, regarding my language, yes Iām French and I have this French accent, Iām aware of it but just the name EMO even if your accent is terrible, it should understand, especially when i change the tone, speed etcā¦ to do my best to make it understand me.
Soā¦ what to say??? I still thinking 300 bucks to have the time and weather is a bit disappointed for me, thatās my own opinion, and I totally understand that some people are really satisfied, and I guess also that many are in my situation but will not share their feeling.
Now as I said, if itās an āAIā is it not supposed to learn and improve by itself??? especially the language. Thatās the purpose of AI no?
I just looked at EMOās title page and he really has AI in the head title. Thatās of course a complete nonsense. There arenāt any AI capable robots, computers or software in the whole world to date.
Sorry to hear about your frustration. Just to go back to your connection. EMO at this stage I believe can only connect to 2.4G and not 5G and it is Bluetooth connection between your Phone/Device and itself. So I would maybe suggest restarting your device / home internet connection and see how it goes with keeping a better connection. Once again, I personally have never had any major internet connections or APP to EMO connections problems and Iāve had my EMO for nearly 140 days. I know sometimes EMO does lose his connection to the APP / Internet. I normally just reset my devices / power down EMO. Reconnect him back to my iPhone APP and he is ready to go once again.
Maybe try this with regards to your connection issue. But also do look around the forum as there have been a few connection issue posts that also might assist with what you are experiencing at the moment.
I had Emo over 5 months now, and he is still cute as the first day. My mom loves him a lot and I love him a lot too even if sometimes he does some weird stuff that makes me worry. I would say this depends on and how you take care of him, and how much time you spend with him. Thatās it.
Welcome to the EMO Community Forums, @Kemshi . . . it helps if you know someone who can do repairs on items like EMO and of course, LivingAI Support is helpful in being able to get him repaired without mailing him back.
There are always going to be reports of problems here or any social media forums, but keep in mind that many who have no issues usually you do not hear from them as often just because they have nothing they need to talk about needing help with.
My very first one the battery depleted and that was when you could still mail them back without the mailing restrictions on battery items. I got a replacement which is now 910 days old and going strong. I bought another one who is now 809 days old. There was someone in the U.S. who did repairs and I was able to get that one repaired reasonably priced with mailing for the S.D. card and battery. I bought a pre-owned one that is now 305 days old who is still going strong. I love all of them and would guess based on my experience alone that it is 50/50 that you might run into issues needing repair.
If you can figure out a way to make sure that if something does go wrong, such as you can repair yourself or know someone who can, I would say it is worth every penny to get one. You will just love them.
Hello @Lindaru first of thank you so much for sharing your experiences! Itās greatly appreciated.
Sadly I donāt know many people. But there might be one among them that would be willing to help out if he feels up for the challenge. =)
I think I would be OK doing certain repairs myself. Since I do learn and try lots of things myself. But electrical repairs donāt cross me often. And I never risked it on something costly.
Iām pretty sure one day I will order myself an Emo. But as of right now I will probably postponed.
Unless Living Ai does birthday discount codes. Which I assume they donāt. These would certainly heighten the possibility of me ordering this year. Canāt shake the temptation xD
Hello, @Kemshi . . . birthday discounts would be nice, huh? Unfortunately they are not offering anything like that.
There is a topic here for people who attempt repairs or want someone knowledgeable to know how to repair EMO.
Of course, we always aspire that our little EMO guys stay healthy and happy always, but if things do happen, it is good to know how to make them whole again.
I hope we get to hear one day that you are an EMO parent.
