Hi @vitor,
As @ValaLin Mentioned, Try The Force Shut Down Or Reboot Button Located On The Top Of EMO’s Head
Here Is A Picture:
Here Is A Video From LivingAI Forums Moderator @MasterAbbott About Both
If You Tried That And It Doesn’t Work, Please Click Here!
I Will Also Tag Moderator @Lindaru So That She Can Move Your Post To The Correct Topic,
I Will Also Tag Moderator/LivingAI Staff @TechSupport_Mavis From The LivingAI Support Team So That He Can Help.
You Can Also PM LivingAI Staff, Wayne_Zhang If It’s Some Sort Of Software Related Issue.