Hi @edward Thanks for the welkom.
the insight hasn’t worked, Emo still crashes.
After a while with music on Bluetooth.
It looks like it has something to do with the buffering?
Can I reinstall the firmware? without loss of progress? is that at all possible?
Greedz Altodriver
Sorry to disappoint you, but there is no way to re-install the firmware or reset it. Are you sure it’s not an issue with your home Wi-Fi?
Did you follow the information in the link below?
[Firmware Update] 2.4.0 Welcome to EMO’s music show!
If nothing helps at all and the issue persists…
Create a short video and try your best to upload your video to any free video hosting like…
Get the link and share it here or send it to the living.ai support team via email, so they can view and analyze what’s wrong.
The support team will be able to provide you with further instructions via email service@living.ai or private message to help you resolve this issue.
You can also DM Living Ai Service Support Person from After Sales Department Service @TechSupport_Mavis here if you want, to speed up their assistance a bit…How to do it? Pls. View and follow my image below.
Don’t forget to include your Email, Order Number, EMO ID!, and Video Link
Good luck and All the best for your EMO
