Hey @Alex666
Seems like you’ve done everything right. Might be an internet connection problem, sometimes EMO can do this. I’d recommend powering him off and on. Restarting also your home WIFI / Modem / Internet.
Then once EMO is back on, do some simple tests with EMO to make sure he has connection to the internet and then try the Firmware update again.
Also make sure you disconnect EMO’s smart light before you run the firmware update as well. I have a short guide on how to do the firmware update, you can see it here if you’re interested. You can also check out my Guide here which covers a lot of things about EMO in general.
Also, the size of the firmware download for ver1.50. is approx 50mb so that step 1 you’ve mentioned sound about right too.
If you are having constant problems. I’d recommend recording this and submitting a support ticket with Living.Ai support team. You can find the support page here:
Hope you are able to get EMO updated soon.
