Welcome to the LivingAI Community Forums, @robert.dake . . . I have moved your new topic to this thread for issues with AIBI.
Are you referring to updating the firmware? Here is information on how to update AIBI to 1.2.1, the most current firmware for him.
If you are referring to ChatGPT, that comes from OpenAI and it would be up to them to update anything that is not current.
I am not sure what kind of attitude you are getting from AIBI. If you could share a video link to the issue and post it here, we may be able to assist you further.