hieuDucvu:
I have the same problem now just for a few hours using it, emo eyes had no reaction then It’s stopped. I did turn it on and off then the screen showed error 501. Had email support, and they said to use the restart button but still does not work.
Hi @hieuDucvu
Info regarding 501 Error can be found here, the best thing to do is contact living.ai support for further instructions. (see info and instructions on how to contact support below).
Hi @mitchkin5
The 501 Error is an issue with EMO’s internal SD card. At this time, it is best to contact support and allow them to assist you further regarding this. I’d recommend you create a short video displaying the 501 error message and submit a support ticket via the website or send support an email. (see instructions below).
When contacting Living.ai support. It is recommended to create a short video of the 501 error message that is displaying on EMO’s screen and then submit a suppo…
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