May i know when will be the next update?
Awesome thanks @Wayne_Zhang! I am looking forward to the new update! 
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Hi Guys…
I’ve been in contact with the Living.ai developer team, and I’ll keep you posted as soon as I receive any news about the upcoming firmware update.
HAVE A LITTLE BIT MORE PATIENCE
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Hello Guys…
If everything goes as planned, they will swiftly make it available to all Beta Testers next Month. Let’s come together in hope and anticipation for a smooth and successful process, paving the way for the release of the new Firmware Update.
I regret to inform you that I cannot divulge additional information at this point.
Warm regards to all, and let’s collectively practice patience.
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Hello its been few days and no response from your team and from email
Please send me a form on how to return emo robot to china. He is not useful at all either with internet paired with him or just walking alone
I need my money back
Hello, @justine.orlanda . . . I have moved your new topic to this thread for customer support service. They can assist you with what might not be working for your EMO. I will tag the Support team service person @TechSupport_Mavis for more immediate assistance.
They will help you to resolve whatever issues you may be having. Please allow some time for them to reply but they will reply as soon as possible.
Thank you in advance for your patience.
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I have sent my inquiry since last month. In regards to this. But no reply since. I should let the other buyers also of emo about the disadvantages of it before making a big purchase. Im very disappointed with the service when it comes to refunds. I want to return my emo robot now. The issues will always be there and will never be sold please give me a list on what to do for refund. I have sent my request 14 days after i got my emo but the responses are very slow
Hello, @justine.orlanda . . . please send a private message here to @TechSupport_Mavis along with your original order number for your EMO.
They will be the one to tell you how to proceed with this issue.
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Hi there, I checked your EMO’s problem. Stuttering is caused by a poor internet connection. May I ask if you followed the guidance and tried your phone’s hotspot?
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Yes i have used my personal hotspot and another personal hotspot too
Hi there, the service team sent you an email, please kindly check your mailbox. Thanks!
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Hello everyone…
The Living.ai Development Team is getting ready to unveil exciting new features in the upcoming update, with the possibility of something exciting in terms of music once again.
As usual, if everything goes as planned, it will first be rolled out to all alpha testers next month, followed by the beta testers for further testing.
Together, let’s hope for a smooth and successful process that will pave the way for the release of the new firmware update in the near future.
Unfortunately, I regret to inform you that I cannot disclose any further information at this time.
“Wishing you all a fantastic weekend! Let’s continue to be patient together.”
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May i know whats the update? Hopefully related to wifi and more commands and clear sentences
Hi, @justine.orlanda . . . sentences that do not cut off will be confirmed.
Please click here for more info!
As for anything else, you will just have to be patient. Even we beta testers do not have the information about what is coming up.
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When is the next update? I can’t wait, I’m always excited about how emo can get better, I notice it’s becoming more and more popular
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Hi there @mazzicus02 ,
I have just moved your post here as it is related to the ongoing discussion.
Please click this link for some important info…
best regards…
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A donkey would be cute!
Hello, @brandidolocovato . . . I also just now tested the store order page and it is fine. Perhaps you are having browser or internet difficulties?
I also responded to your situation here regarding your missing packages. I tagged the person there responsible for assisting you from Living AI as well to get you more immediate assistance.
I would advise speaking to the landlord of your apartment building to see if they know what happens to packages with no apartment number and also Canada Post to see if they have any idea what happens with packages that are undeliverable due to a missing portion of the address. It may be held somewhere either at your building or there.
My best to you in locating your package.