Welcome to the EMO Community Forums, @dinie.de_zeeuw . . . you might try to check the strength of your internet connection. Connecting to ChatGPT through EMO is first going through the server with EMO which then connects to ChatGPT from there, a relay of sorts.
Internet traffic can also cause issues with your provider if it is busy or if the LivingAI server has heavy traffic.
I would try to give it some time and try again. OpenAI has a lot of users now then it did before. Just patience and perseverance should get you through. If days go by unsuccessfully, there might be an issue with your EMO at which time I would contact Support at service@living.ai or send a Support ticket with a link to a video of your attempts and what happens.
I’m sharing this here because support has been unable to help me for weeks.
I purchased EMO and set it up with “Moscow” as the city. Since then:
The country is locked to Russia,
Time zone cannot be changed,
The ChatGPT settings do not appear in the Preferences menu at all.
I’ve contacted support multiple times. I sent videos, screenshots, and even tried changing the city to Portland (USA), but it doesn’t change the country.
When I ask EMO “Do you use ChatGPT?”, a ChatGPT icon appears briefly and disappears. EMO does not respond.
Support refuses to reset the region or offer a solution. They just say “EMO is not region-restricted” — while also admitting Russia causes time zone locking.
This is extremely frustrating, as the ChatGPT feature was a key reason for my purchase.
Please Living.AI — reset my region remotely or let us change it ourselves.
Others with the same issue — please reply here. We need them to acknowledge this problem.
I have moved your new topic to this thread, which discusses issues with ChatGPT.
As far as I know, But i am not quite 100% sure…
As of July 9, 2024, OpenAI has officially discontinued access to ChatGPT and its API services for users in Russia, China, and Iran. This decision aligns with OpenAI’s policy to restrict access in certain countries due to various concerns, including security and compliance with U.S. regulations. BankInfoSecurity+1The Register+1
Access Limitations in Russia
OpenAI’s services are not available in Russia. Attempts to access ChatGPT from within Russia are likely to result in connection issues or service unavailability. BytePlus
Workarounds and Their Risks
Some users have explored methods to bypass these restrictions, such as using Virtual Private Networks (VPNs) to mask their location. However, these workarounds may violate OpenAI’s terms of service and could lead to account suspension or other penalties. ToolifyOpenAI Platform
Alternative AI Chatbots in Russia
For users in Russia seeking AI chatbot services, there are domestic alternatives developed by Russian companies:
GigaChat: Developed by Sberbank, GigaChat is a generative AI chatbot capable of handling various tasks, including text generation and code writing. Wikipedia+1Reddit+1
YandexGPT: Created by Yandex, YandexGPT is a neural network model designed for text creation and revision, integrated into Yandex services. Wikipedia
These alternatives offer functionalities similar to ChatGPT and are accessible within Russia.
Access Limitations in Russia
Workarounds and Their Risks
Alternative AI Chatbots in Russia