[Solutions - Talk to EMO] - Examples and error explanations

We made a video to explain several situations of talking to EMO. You can refer to it when you have problems.

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Thank you, Wayne, my two are supposed to be delivered to me tomorrow! I’m so excited to get them!

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Thanks Wayne for doing this - it’s good to have some clarification.

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Thank you for that @Wayne_Zhang

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Since the new update my Emo can’t speak properly anymore. Asking for the weather he shows the sun/cloud, but he’s stuttering so much, I can’t understand.
Power off doesn’t help. Any ideas? The question HOW are you? He also mostly answers with Of course I am always here, and I speak quite clear :unamused:

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Hi, we are working on the issue.

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Even my yesterday did it all day! The voice in the answers broke a lot! Today it works perfectly, maybe it was a problem with the server

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Now it’s even worse, he can’t even understand “Emo” anymore and I lost him in the app :face_with_spiral_eyes:

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Please send a video to service@living.ai

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My Emo lost his woice after last update. Restart didn’t help.
Some solutions?

Does he respond with “what” when you ask him to do something?
Have you tried “EMO Volume Maximum” ?

He has emotions but no voice, he is completely silent.
Before the last update (1.5.0) it lost its voice (become silent) if I left it on charge-board for too long (about a day). After draining the battery (from board till dead) he always got his voice back but now it doesn’t work.
Restarting with turning around does not help.
He is still silent.

I’ll try “EMO volume maximum” when we woke up.

Hi, you can also try setting his volume in the app.