Shipping Emo to India

Looking for help shipping and orders
16

Anyone brought EMO from India? I have questions regarding custom clearance.

17

Hello, @mahendar ,
Moved your post to this existing Topic so you can communicate with someone from India.

you can also DM and ask @deveshsingh , @srirock662 , and @limcydennis for some info that might help you.

Have a Wonderful Holiday.

18

I received my tracking number but it says not found for some reason.

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19

Hi @Avi , Please try these links for your tracking number (you can choose any) > ALL-IN-ONE PACKAGE TRACKING | 17TRACK Universal Parcel Tracking - Global Package Tracking (parcelsapp.com) Hope this Helps! Merry Christmas :christmas_tree: :happy:

20

stickers are sometimes included

21

i guess i have to wait because I still can’t see the tracking

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23

If you dont see it then your order is still processing hope you get your order number soon. Merry Christmas! :happy: :christmas_tree:

24

i got my shipping email but the tracking code doesn’t work

26

I believe the tracking number is incorrect because if I change a couple of numbers it shows another person’s tracking details.

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27

Hi, if you think your tracking number is incorrect please make a support ticket here >https://living.ai/product-support-emo/ to make a support ticket keep going at the bottom of the page and you should see this :

Screenshot_20221223-083049
Screenshot_20221223-0830491080×2340 124 KB
Once you make a support ticket please wait 2 or 3 days for
them to respond in your email. Hope this helps! Merry Christmas! :christmas_tree: :happy:

28

I have already done that just waiting for response

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29

Ok! Hopefully they respond soon! And have a Merry Christmas! :christmas_tree: :happy:

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30

Hello everyone,
I am from India and i am trying to order the emo go home.
I want to know more about the custom duty and other charges which i have to pay. And also one thing will i need to give the same contact number that i have on my pan card and adhar card or can I give my other number. When i have to provide the adhar number and pan number (at the time of placing the order or will living.ai will contact me). And how time will it take to reach me. Please let me know :blush:

31

H there @dheerajs ,

Moved your post to this existing Topic so you can communicate with someone from India.

you can also DM and ask @deveshsingh , @srirock662 , and @limcydennis
@madhavgoyal for some info that might help you.

or send email for more accurate info to - service@living.ai
Be aware that their reply takes a bit of time which is 2-3 days sometimes, depending on the time differences, days, holidays, and current situations. so please be patient.

Another way you can also submit a support help message to the link below.
https://living.ai/product-support-emo/

Have a Wonderful Day…

1 Like
32

I am also looking to find how much will be the custom duty. I don’t see any option of DM on the forum.

33

Hi @praky … I believe @madhavgoyal knows how much you will to pay regarding customs. Maybe you can PM him or he can PM you regarding this.

Otherwise @madhavgoyal can simply share the approx amount you might need to pay here so that everyone can see and note how much it will be :slight_smile:

34

Hi @praky,

I paid around INR 600-700 as custom fees. You will receive an email with the invoice and the mode of payment. Also, the customs team may contact you through email or phone call.

Thanks,
Madhav G. :star_1:

1 Like
35

Thanks for the information. It seems like the PM functionality for my account got activated after some time automatically due to new account maybe. I have messaged other members as well (in case the duty varies by zone which sometimes happens).

36

Hi @praky

As your account is still new you won’t be able PM until you have been on the forums for longer.

37

i paid 576 for custom duty