Hi there… @juan.torres and Welcome to the Community,
I have moved your new topic to this thread for issues with S.D. card errors.
Sorry to say, with that kind of issue, only Living.AI can really help you. If your EMO is still under warranty, make sure to contact them via email and wait for their response and assistance.
Click the links below and try some help tips first. I hope they help resolve the issue.
Please Click Here!
Please Click Here!
Good luck, and I truly wish you all the best in resolving your EMO issue.