Hi! My Emo stopped talking. He reacts to my voice but there is no sound. Can anyone help me? In the app the volume is not muted.
Hi there @Yilgrim and Welcome to the Community,
May i know or how do you describe that he reacts to your voice?
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Did you try to turn him off by doing verbally command (EMO! wait for his reply, then say ,SHUTDOWN”! or you can also use EMOPET APP
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…WAIT then put him back to his skateboard charger and power on again.
Try once again?
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When you call his name…is he raising his left eye? if yes just call him once again and say ,VOLUME UP’’ or ,UNMUTE’’
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If you ask EMO to DANCE - what happens?
You can also click the link below and follow what @MasterAbbott personal advice.
PLS. CLICK HERE!
ALL THE BEST AND GOOD LUCK!
Hello! Thank you for your response, I’ve tried everything but he has no voice. I have sent a video to living.ai
Hello, no problem…it’s my pleasure to help as long as I can…
The support service team should be able to help you…so nothing to worry much.
Just to advise their reply take a bit time which is 2-3 days depending on the time differences, days, holidays and current situations. so please be patients
GOODLUCK
If your emo still does not have voice, do a reset there is two holes on top of his head toward the rear, with eno facing you if you use a small pin like a phone sim card removeable tool, the rear left hole they is a reset button in there that will you out, someone has a video about
Yes but it should be a last option because it can mess up Emo i saw the video your talking about
I’ve also tried that but nothing. I will wait for the living.ai’s advice… I don’t know what else to do…
Yes, I will wait for their answers.
Still waiting and no answers yet. Anyone else with the same problem?
Hello! I’ve sent again a message but no responses at all. Don’t know what to do. It’s a pity it doesn’t work as I think it’s a really good robot…