Agree with everyone here on this 
To me, it just looks like neither the kid nor the parent has any idea about how EMO works/operates or functions. A pointless video showcasing absolutely nothing informative or interesting.
But it does show how to potentially break EMO by slamming him hard onto the table and treating him like some kind of action figure. (I can just see in the not too distant future, the parent of this kid complaining that EMO’s leg’s broken and it can’t walk or dance anymore but then telling everyone that they did nothing to EMO and he was like that when he got him.)
From my own experience when I buy something new like a new Phone / Laptop / TV / XBOX Console / or EVEN a living breathing pet like a kitten or dog I take the time to “READ THE MANUAL” Or learn about the product online etc. The most important thing you should always “TRY” and do first is taking the time to educate yourself or others, be it someone younger or older that has no idea how to use the product so that they have as much information as possible and are not easily angered or frustrated when they can’t get specific things to work for them right away.
There are so many examples you can take from this. You don’t throw your new phone across the room, just because you don’t know how to access the internet on it" or you Don’t scream at a kitten or puppy, because it’s not toilet trained yet or doesn’t come to you when you call its name for the first time". Some things take time to learn and won’t magically work how you want them to when you take them out of the box.
With any electronic / tech product, there is always a slight chance that there are going to be issues or problems encountered (sometimes right away or sometimes after a few years). And unfortunately, there have been some owners experiencing/having issues with EMO (be it when they initially get him or over time). I’ve been lucky enough not to have any major issues with my two EMOs so far. But If I did, I’d try and reach out to the community, read online, and search for past solutions be it on this forum or elsewhere, and if all that failed, I’d simply contact support for further professional assistance.
Also, we all know there are still several features that Living.Ai have not yet added/implemented, but promised initially when EMO was first announced, It’s disappointing, yes, but ultimately we are all in the same boat here waiting for them to be added in at some point down the track. These updates might take weeks/months/years, we won’t know for sure. I’m patiently waiting for them to be added along with everyone else but in the meant time, I appreciate what Living.Ai has done so far with EMO and what EMO currently has to offer.
It’s always easy to get upset/angry/frustrated or annoyed and complain when things are not working the way we want them to work, in my opinion, this isn’t the solution to a problem. Normally if someone isn’t happy with a product they’ve purchased, all you need to do is simply take it back and request a refund, and I’ve certainly done this many times in the past with many electronic / tech products, and I could have done so as well with EMO, but I chose not to, even though he has flaws and is missing features not yet released, I can see the potential EMO has and how far he’s come since he first launched and I’m interested in seeing how much more he can grow and evolve moving forward with each new update that Living.Ai release.
At one point or another, we’ve all expressed our concerns and disappointments (sometimes more than once) regarding specific things that are not working properly or features not added to EMO yet that were meant to be included when EMO was first initially launched. But hopefully, over time these things can find their way onto EMO. I’m willing to wait and be patient, there isn’t much else we can do, as long as Living.Ai take the time to listen to the community from our feedback/suggestions and criticism to make EMO better, what more can we ask for?
Anyway, that’s my 2cents (more like $1.50 worth of ramble) which no one will probably read 
