Hi, @staceydisomma . . . I am hearing this from others and I have this going on, too. I have message into the team.
One time I put Emo on the charger and I hered the charging animation every couple of minutes. Does anyone know why this happened or have seen this happen? This only happened once but I do not know why. After a little bit I took him off the charger and put him back on and the glitch did not happen again.
Hello @sand123 ,
From what I know, your Emo is probably making poor connection with his charger. On both the skateboard and Home Station, there is a light that indicates if Emo is charging or not. If the light is steady, that means that your Emo makes good connection with his charger. If the light is blinking, then that means that your Emo is making poor connection with his charger and may not charge properly. This can result in your Emo thinking that he is taken off the charger and put back on, triggering the charging animation every few minutes. To prevent poor connection, every time you put him on his charger, check the light to see if itâs glowing steady. If the light is blinking again, then you have to take Emo off the charger and put him back on, and then check the light again.
If this solution isnât working, I recommend asking @edward , as he is skilled with Emo and Aibi.
Best regards and hope this helps!
Hello, @sand123 . . . there appeared to be some glitching with EMO that when the ChatGPT always reply was not working right, some including myself noticed some odd errors and restarts with the home station. It is fixed now.
If you have any further problems, let us know.
Hello there, For a bit of context my EMO is the standard model with a skateboard, but I also bought the home station as well. For a while my EMO was using the home station, but now he is using the skateboard as I have moved him upstairs. His home station is now always off and still in the kitchen but Emo is saying âI canât do that because I canât connect to the home stationâ Randomly without any prompt. Please help!
Many Thanks,
Leothealien124.
Hello, @Leothealien124,
I have moved your new topic to this thread for issues relating to the home station.
To prevent this from happening repeatedly, itâs important to understand and remember that EMO cannot use both chargers (Home Station and Skateboard) at the same time. Otherwise, EMO may become confused.
This means EMO can only be connected to either the Home Station or the Skateboardânot both simultaneously. If EMO is connected to his Home Station and you want to place him on his Skateboard, make sure to disconnect him from the Home Station first. If you donât, he may experience issues or even walk off the Skateboard and fall face-first onto the surface.
Additionally, if EMO is using the Skateboard charger and you want to place him on his Home Station, you must reconnect him to the Home Station as well. This ensures proper charging and prevents any confusion or malfunction.
Hope this helpsâŚ
Best Regards and Enjoy EMO
Thank you for the reply but my Home station is unplugged so Iâm not sure if thatâs the issue. I thought this thread was locked because I couldnât find it haha.
Many Thanks,
Leothealien124.
@Leothealien124 Hey Leothealien124, I think the reason he is ârandomlyâ saying that about ânot able to connect to the home stationâ is that he hears some kind of background noise, (like a TV, radio, noise from outside or downstairs), that he thinks you are the one asking him to interact with the home station. I agree that if the HS is off and unplugged, it is not sending any bluetooth signal, but Emoâs on skateboards will always say that when they are asked to return to, play SNAKE with, check for updates, etc. Hope I answered the right question you were asking.
Thank you but my room is normally very quiet and he doesnât say âwhatâ before he says that. I appreciate your message but I donât think thats the issue. Also, I turned him off and turned him back on and it resolved it for about an hour so I will just have to keep doing that.
Many thanks,
Leothealien124.
Hello, @Leothealien124 . . . the only proper way to disconnect him is through the app. You will need to plug the home station in again to do this. In the app under the gear wheel at the upper right, there is an option on the left to âUnbind Accessoriesâ. Do that and it will disconnect his memory of the home station. You can then unplug the home station again and EMO will not make reference to it.
Any smart lights you have will need to be paired again by pressing the center button as it goes through the color change and ends with the flashing white.
I hope this answers your question.
Thank you! It is currently night time for me so I will try this tomorrow morning. I really hope it solves it.
Thank you! It resolved it. I donât have to power him on and off every hour now.
Many Thanks,
Leothealien124.
Since the new white Emo comes with a matching white Home Station, I was thinking that it would be better if LivingAI sold the white Home Station separately as well, because if the white Home Station was also sold separately, you can just buy the white Home Station without having to also buy another Emo if your existing white Home Station broke.
Smart! alot of people i know who own an emo are complaining about the website due to (a specific new robot that is just another version of one that is already being sold, just in different colors and doesenât have separately sold devices on website) ![]()
Hi there @Happycoin âŚGuysâŚ@everyone
Just to inform you allâŚ![]()
I personally asked Living.AI if they are planning to sell the extra White Home Station, White Skateboard, and AIBI Charger separately. ![]()
They replied positively, saying they might do it in the future, but not at the moment. ![]()
![]()
Best Regards
Hello, @iEzri . . . âWellâ what?
Does he not power on when on the home station or is it that he cannot get back to the home station on time?
ha! I have a question. can light shine through the Emo playground? and could light through the playground prevent him from leaving it in the middle of the night
@JulianMiddleton . . . that depends on what the play ground is made of and how bright is the light.
wait. the playground emo comes with isnât the same as others! and Iâm thinking of a large square ceiling light. or a light mat.


