Help me I can not updade 1.5 help

I replied to this thread as @ekinxiao asked for help there and offered some assistance:

If you are still unable to install the latest firmware after following those suggested steps, it is recommended to record a video of the problem and how the install is not working, then submit a support ticket and the team, should be able to assist you.

You can submit a support ticket here if you are still have issues:

:heart_1: :surprised: :skating: :head: :mad: