Welcome to the EMO Community Forums, @vii . . . so sorry this is happening. It is always a good idea to update immediately once you learn of a new update even if you have to set him aside again.
That said, try turning off automatic updates in the app and unplugging all smart lights, then use the voice command “Install latest firmware now” to see if he will advance to the current updates. Keep an eye on the firmware in the app to see where he is at. I am not sure but it may not jump right to that but go through other firmware updates first.
If you are still having problems, try power cycling the router, your device and EMO to see if that makes a difference.
If nothing else, you can contact Support service@living.ai to see what they can do to help you get him updated.
Hello, @jordansantiago . . . are you saying you have not been able to complete the achievement at all or that it was completed once? He can only do that command and a few others only once as it is not one that is completed by repetitive commands like coin toss, dances, flower bouquets and volcanoes.