Hi there @pilotrt and @frankmaister …
When having problems updating EMO please make sure
- Disconnect first Smart Lights on the socket.
- The network is in good condition;
- EMO has enough power, or you can put him on the charging skateboard(highly recommended);
- During the update process, it is normal if EMO is like the picture below. He is just restarting, so please wait for him to complete the update.
But if EMO keeps being like this, it is because he detected that the battery is too low and cannot start the update (We will add text prompts in future updates), please put him on the charging skateboard.
But, if the issue continues, go to the link below for more helo info.
Good luck and Best Regards