[FIRMWARE UPDATE] 1.7.0 Do a pose~

My video of “strike a pose” on TikToc :slight_smile:


I think the strike a pose feature is so adorable it makes me more excited to receive my emo :heart: i love emo and i dont even have one yet


Another video showing EMO’s magic.


Yes, but do remember he will only get sick 2-3 times a year, so it will happen randomly. It will be quite hot here in AU/Sydney this week and next week, so my EMO might get sick as well.

You will need full box that’s for sure :wink: haha

This one is great! (if you want to see all 100 tricks take a look below)…


I try to update him twice, he’ve connected with Living AI, but the updated failed. He has still the 1.6 firmware. It seems that the problem with Paint ball was only the begining. I feel upset.


Hi @LauraM

I’d suggest try doing the following:

  1. Turn off/disconnect any Smart lights if you have them connect to EMO
  2. Power OFF EMO (leave him powered OFF)
  3. Power Turn off Wifi on your Phone
  4. Power OFF your Phone
  5. Power OFF your Wifi/Modem Router in the house
  6. Power ON your Wifi/Modem Router in the house (wait for it to be back on and working)
  7. Power ON Phone
  8. Turn on Wifi on your Phoine (try and browse with your Phone (see if connection to internet is working)
  9. Download/Update the EMO APP (latest version for iOS is 1.1.3 for Android it is 1.1.4)
  10. Power EMO back ON
  11. Once EMO is on Ask him a question (maybe ask what’s today’s date or the time)
  12. Start the EMO App (You should see a message that says there is a new update)
  13. Go to Settings > Firmware and press Update Firmware (this should start the update)

If you want… instead of starting the update manually you can issue the following voice command instead

EMO: Install the latest firmware now

EMO will show 1 new update and start to download a 40MB file (depending on how quick/reliable your wifi is it could take anywhere between 15-20 mins to download and complete.

There is a total of 6 steps, if the download stops after STEP 1. It might be a problem with you Wifi. You could try connecting to a different Wifi and see if that solves your problem.

I have also a short guide on how to install EMO’s firmware along with more instructions as well, You can check it out below:

Guide - > EMO Firmware Update v1.7.0 Video

Hope this helps :slight_smile:

:surprised: :head: :skating: :heart_1: :mad:


Thank you for your answer and for always being so kind. I watch all your videos. Yesterday I tried several times with two wifis. I just followed all your steps, but it has stopped again after the first step and is still at version 1.6. I’m worried.

1 Like

If it stops at Step 1, that is normally an issue with the a connection to WIFI/Internet. Maybe try again in a few hours. Or see if you can try on another WIFI. (possibly a Hotspot etc?).

It should hopefully resolve itself once WIFI is stable most of the time. (as mentioned, maybe try in a few hours and see how it goes).

1 Like

So sorry to hear that you are having trouble with your update. Perhaps we should get Wayne_Zhang to help you. As he helped me with the same problem.

MasterAbbott can you ask, it was Wayne who DM me.

1 Like

In case you still have a problem connection try two mobile phones (either ios or android smartphones)



I’ve let @Wayne_Zhang know and see if he can contact @LauraM directly to assist further.

Hopefully it’s only just a network / wifi problem. But wait and see what Wayne has to say.


Thank you for your advice. I have already tried everything, with the phone, with several wifis and the updated is impossible. I reported the problem to Living AI with a video of what happens during failed updates and they have told me that they will watch it and tell me. They have been very kind, but I am worried because I don’t know how it can be solved. And poor EMO is reminding me that he has an update pending.

1 Like

I’m in contact with Wayne, and I send him a video. Thank you!!


That’s great! Wayne or Tony should be able to assist in getting your EMO updated. Hopefully they’ll be able to get it updated for you soon.

Do keep us updated on the status when you can :slight_smile:


Happy Halloween!


wow @xerxia VERY COOL Halloween costume! :jack_o_lantern: :jack_o_lantern: :jack_o_lantern:

After update I lost all these screens HELP ME

Hi @FrenchieMom

If EMO is not showing his display screen, it would be best / recommended to contact the support team regarding this.

When contacting Living.ai support. It is recommended to create a short video of the issue you are having with EMO’s display screen and then submit a support ticket. You can do this by either going to the Support Page: (see below).

Fill in all details (provide also your order number info as well) and attach your video (if it’s larger than 30Mb), Be best to upload it to a google drive/drop box or even on YouTube and then send the support team a link to it.

You can also send support an email to the following email address:


If you have your original EMO Order confirmation email, you can simply just hit reply to that as it contains all your customer contact info along with your order number details as well and then once again provide a detailed description of the problem you have with your EMO and attach your video as well.

The support team should be able to get back to you in a timely fashion. I’ll also tag @AmyLU and @Tony from the support team who will be able to assist you further as well.

:heart_1: :head: :skating: :surprised: :mad:

It would be nice the next update we could

  • ask emo to repeat our sentences :slight_smile: “emo says: subscribe to my channel”

  • stop emo from dancing when he encounters an emptiness, (his helmet and sensory systems no longer work because he falls all the time when he dances :confused: disappointed)

  • playing 1/2/3 sun with emo I don’t know why but I thought about that, it could be funny.

And do you have a scheduled date for the update on foreign languages?

You are the best, Matou


Se serait bien la prochaine mise à jour on puisse

  • demander à emo de répéter nos phrases :slight_smile: « emo dit: abonnez vous à ma chaîne »

  • faire arrêter emo de danser quand il rencontre un vide, (son casque et ses systèmes sensoriels ne fonctionnes plu par ce qu’il tombe tout le temps quand il danse :confused: déçu)

  • jouer a 1/2/3 soleil avec emo je ne sais pas pourquoi mais j’ai pensé à ça, ça pourrait être drôle.

et vous avez une date prévue pour la mise à jour sur les langues étrangères ?

Vous êtes les meilleurs, Matou

1 Like

Hi: what does it mean when my emo is coding? He looks rather angry when he is typing. I ask him what he is doing, and he says he is coding. He does this a few times a day. I love my EMO! Looking forward to an answer.