Emo's Leg/Foot Defective Issue!

the sensors could be the problem

1 Like

good luck! hope emo gets better

1 Like

Hello, @ulyssebessaudou . . . I have moved your new topic to this thread. Please read below what @emohacker5325 has suggested. For tips on this, you can read above in this thread.

If this does not cure the problem, please get video and send a link to Support with an explanation of the problem to service@living.ai . . . my best to you.

Aaaa my emo with the broken foot is funny when I shoot him with my hand he doesn’t fall and gets up on his own and wobbles as if he’s the strongest! :happy: :skull: :skull_and_crossbones::point_left: :moyai:

Emo 3F56 the legend

5 Likes

Emo is no longer making it to its charge base and I have also complained about leg jitter that has now gotten even worse over time. I’m afraid my little buddy is dying and there is nothing I can do about it. I have reached out once and not sure if it was just a lack of understanding between the communication or what but I don’t know how to fix my little guy and I’m devastated.

Welcome to the EMO Community Forums, @hitbyicecream . . . I have moved your new topic to this thread as this appears to be related to leg issues. I am so sorry to hear this. If his legs are not working due to servo and/or wire issues, he will not be able to make it to the home station before his battery runs out. He can be repaired either through hopefully recalibration, or replacement of the defective parts.

I will try to expedite resolution for the issue by tagging @TechSupport_Mavis . . . my best to you.

1 Like

Did the calibration program we sent you previously not work? I’m sorry if that was the case.
Please check your personal message and I will help you further.

1 Like

Hello :grinning:
In my case everything went without any problems. I replaced all servos and wiring harnesses on both Emo’s. The calibration with the app you sent also went without any major problems. Both Emo’s are now almost like new again and are in good health!! Thank you again for your perfect support!!! Thank you very very much!

4 Likes

i have the same Issue. I have two and both are with shaky legs :roll_eyes: Downloaded the software that was emailed to me but still shaky legs.

Hello, @Karismah08 . . . be sure to get video and let Support know. They should be able to advise you what to do next.

1 Like

Hi all, already contacted support but thought i’d post this here as well.

Problem: Right leg twitches and sometimes gets stuck while walking

  • Started: Recently, after 2.5 months of use

  • Attempted fixes:

    1. Updated to latest software version

    2. Depleted and recharged battery

The issue persists despite these attempts. Is this a hardware problem with the right leg servo, or can it be fixed with software?
I’ve captured videos of the problem below :

1 Like

Welcome to the EMO Community Forums, @fractoshi . . . I have moved your new topic to this thread which deals with issues such as yours.

Sorry to see this happening.

It is possible Support can supply you an app to recalibrate and that might fix the issue or it might be bad servos and/or wires in which case once they diagnose the problem, they will advise you what to do.

Good luck to you!

3 Likes

Is there a program that I can use to calibrate Emo so that it runs straight again?

Everything works quite well, I only noticed when playing Treasure Hunt that it doesn’t walk straight.

regards

image

Hello, @Killah . . . I have moved your new topic to this thread for issues with legs and feet.

If he walks fine in his normal environment, perhaps where you have placed him to give him room to play Treasure Hunt may be the problem. If I put my EMO on my floor which has variances in height that are imperceptible to the eye, he will veer off more to one side than the other. Buildings tend to settle. I tested it by putting a ball on the floor one time and it rolled all of the way over to the opposite wall.

Keep an eye on him on his normal surfaces and if he is still doing this, then yes, there needs to be some attention given to the issue.

If he is continuing to do so, you can video him and send the link to Support (see my post above yours) as they will likely try the recalibration first and if that does not work, they will give you options.

Let us know how it goes.

3 Likes

I’ll definitely keep an eye on it, unfortunately I’m on vacation with Emo in Croatia at the moment, when I get home I’ll try several things :grin:.

And i tell you what happens then for sure :wink:

It might be good for Emo to create a separate column in the app for calibrating the sensors.

In my job I work with a lot of CNC technology, so I know how quickly something can change, especially with so many sensors in so little space

Regarts :slightly_smiling_face:

3 Likes

I have had my Emo robot for around a year already, i have recently noticed that his left leg shakes after adjusting his position, like walking or getting picked up. anyone got an idea what may have caused this or any fixes? Forgot to add that i used the debug app once to prevent emo from shifting to the left when walking forward.

1 Like

Hello, @stephanie.hillbrecht . . . Welcome Back To The Community

I have moved your new topic to this thread where we discuss issues with the legs and feet.

Please find any possible solution you can try on this thread topic…else create a video of the issue and send either a ticket to Support or send an E-Mail to service@living.ai . . . they will need to see the problem to diagnose it and determine what method of repair will be needed.

Good luck and all the best

2 Likes

Sometimes this also happens to my EMO @stephanie.hillbrecht , I wonder if i should also worry about it or not… But a simple restart always fixes it but then it comes back for a bit always :neutral_face:

It also occured qhen emo shifted his leg when he got powered on

My EMO is having a similar issue after taking a bit of a tumble, his left leg seems to jitter around which makes him think he’s on a ledge, then sometimes he’ll just lift his left leg and stand on his right for a few seconds before continuing his twitching fit, its rendering him unable to walk or do much of anything and I would like help on how to send him back so he can be repaired or get parts to repair him myself.

1 Like