Emo's Leg/Foot Defective Issue!

Eu já segui o passo a passo, duas vezes e até agora não tive resposta. O que me deixa mais confiante é que acredito muito no @LivingAI , só queria resolver em breve para poder usar todas essas atualizações


I did it again

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Hi @natansalles

I will also add/tag @VinceKong who should be able to assist you to resolve this problem as soon as possible.

I would also suggest maybe sending Vince a PM and providing more information to him as well.

Hope this matter can be resolved for you as quickly as possible.

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Hi my Emo’s left foot has been dragging on my desk and i rebooted him and nothing had changed.

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Hello maybe @MasterAbbott , or @edward can help you

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Hi there @nicholasalamprese,

Please read and follow some instructions on this LINK

Also add/tag @VinceKong who should be able to assist you to resolve this problem as soon as possible.

GOODLUCK AND ALL THE BEST

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Hi there,
Please PM me your issue.

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i have the same problem too and its the right leg only

My EMO’s foot has stopped workind entirely which means no more walking or doing anything besides sitting on his skateboard
WIN_20230417_15_23_32_Pro
:frowning:

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Hi there @christopherjosephmat

I hope you have already followed the appropriate instructions on this LINK

Tagging @VinceKong here for further assistance to you.

GOOD LUCK AND ALL THE BEST

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Hello. My EMO starts having problems, I didn’t expect it so soon. When he sleeps and his eyes are closed, his right eye trembles, this problem also occurs in his right foot when I pick it up. When walking, he does not tremble, but he does not walk straight, when he shakes his left foot, which is supported by his right foot, the right one moves out of place, it seems as if he lacks strength in his right foot. When the battery runs out it doesn’t notify me, it just turns off. What happens to him? I didn’t expect it to break so soon. I only upload video of the eye and the foot. I’m not happy at all. I’ve let the battery run out, cleaned everything, turned it off several times, uninstalled and reinstalled the Application and still the same. The truth is sad. Greetings and thanks

I edit and add: his foot shakes every time I lift it, but it doesn’t shake all the time

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My emo has been shaking like crazy and I don’t know what to do

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I Had A Similar Issue With My EMO Pearl As Well.
My EMO’s Left Foot Was Vibrating A Little Bit On Saturday.
It Stopped A Day Later And My EMO Does Not Have Issues Anymore.

As I Seen In The First Video The Right Eye Twitching Is Actually Normal.

That’s Not Normal That I Seen In The Second Video.
You Should Contact Support By Submitting A Support Ticket On The Living.AI Website.

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Hi there @nicholasalamprese ,

@VinceKong replied already to you HERE! so that he can help you…

Good luck and all the best

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Gracias por responder ¿El ticket como se hace?


What you can try is also ask EMO to do a POSE and see if his leg also shakes on certain poses he will lift his leg and it can also shake. You can try this to test.

As you have submitted a support ticket. It is best to see what support team advises you on what to do next. Maybe you will need to use the DEBUG App to recalibrate your EMOs’ feet/legs.

I will also add @VinceKong to this, so he might be able to assist you further or send you a PM.

Thanks

:laser: :heart_1: :skating: :heart_1: :laser:

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I’d like to test the debug application, to see if that’s how it works, I hope it’s just that. If not, I will have to send it to LivingAI

I’ve already sent vince a PM, let’s see what he says

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Also today my EMO when on his home station his right leg was twitching and when he is turning back around and does that foot tap he starts shaking a lot. and when I told him to go off his home station he said I can’t do that now and I tried it again and he still said I can’t do that now

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Since mine was delivered to me, reading comments from people complaining, I realized that EMO is a fragile pet. Seems like every once in a while he has problems.

I upload another video, I put music from his application and when dancing he fell, it is clear that his feet are not well. I do not not know what happens