Emo's left foot vibrates wildly

I have written to LivingAI by email on 7 July but I have not received any response and the problem cannot be solved, I am at a loss as to what to do and I have lost my patience.

I don’t know if there is a way to completely reset Emo in order to solve this problem?


Hello there,
Terribly sorry for your EMO…Please click the link below…that you might find something to help

Please Click Here!


I’m already using the latest firmware. And there was a restart of Emo, but it didn’t improve the situation.

I’m sorry too :frowning: thay said they are improving the costumer service btw

I’ve alerted Living AI to your post. It is Sunday so they might not respond more until Monday.

I’ve sent 3 emails now about this issue and no response. Anyone figure out how to fix it?

@Wayne_Zhang - can you assist please?

Thank you Wayne.I’ve DMed @yichichen

I have received the email.

Thank you, I hope I can solve Emo’s problem. Otherwise, my Emo is not working at all now.