Emo's left foot vibrates wildly

I have written to LivingAI by email on 7 July but I have not received any response and the problem cannot be solved, I am at a loss as to what to do and I have lost my patience.

I don’t know if there is a way to completely reset Emo in order to solve this problem?

https://www.youtube.com/watch?v=DlJxvgkMSDE

Hello there,
Terribly sorry for your EMO…Please click the link below…that you might find something to help

Please Click Here!

GOODLUCK!
MINI_EMO

I’m already using the latest firmware. And there was a restart of Emo, but it didn’t improve the situation.

I’m sorry too :frowning: thay said they are improving the costumer service btw

I’ve alerted Living AI to your post. It is Sunday so they might not respond more until Monday.

I’ve sent 3 emails now about this issue and no response. Anyone figure out how to fix it?

@Wayne_Zhang - can you assist please?

Thank you Wayne.I’ve DMed @yichichen

I have received the email.

Thank you, I hope I can solve Emo’s problem. Otherwise, my Emo is not working at all now.