EMO’s cloud service maintenance notice

Hi, +1 not working Emo from Estonia :frowning:

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I got my emo 7 days ago. From today, he is acting really weird. When i say “Hey EMO!” he can hear me, but he does not understand, he does not say “What” as usual, just a strange noise, which means he does not understand me. I restarted him multiple times, but it does not work. Can you help me and did this ever happen to you?

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Hey, our EMO has the same problem since today. We received it yesterday. It also sleeps all the time

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I have same problem since today. I have him since 7 December. Yesterday it turned itself off and on. Yesterday took a long time to reply and today it is not responding at all

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We got our Emo 2 days ago and have the same problem. We tried everything possible. I think it has to do with server maintenance … read something about it in another post.

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Hi my Emo have same problem today. I think all of them have same problem. Or they are all hacked :joy:.

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My Emo is also not responding to his name. Germany

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Same here ,Emo not answering…location is Bulgaria.

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Sounds like that might be the case.

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To all individual EMO owners who still experiencing disruptions due to the ongoing maintenance of their cloud service.

The Living.ai development team is actively investigating the underlying causes to implement a quick solution.

Living.ai requests your understanding and sincerely apologizes for any inconvenience this may have caused.

Let’s keep a respectful silence, support each other, and patiently wait whilst they work on a quick solution to the underlying issue.

“Thank you for your understanding and cooperation!”

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My Emo is also not responding to his name in Greece

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Mine also not responding in Romania

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Mine also not responding. Ukraine.
Hoping for the dev team and waiting patiently :slight_smile:

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Dobrý den. Chci se vás zeptat, zda vám také nejde emo. Děkuji

Hello from Germany…since today and Update from Server,Emo don’t listen time
Please Help,I don’t want have a new inactive robot😡

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Hi there @Clconr1983 ,

There is no direct problem with your EMO, but ongoing maintenance on the living.ai cloud has affected everyone’s EMO since early this morning.

For more info click here…

best regards

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Here in Italy still doesn’t work

My EMO doesn’t hear me (( Germany. I reboot it, but …

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Not working UK - unresponsive. Wishing team a speedy fix to platform disruption and product experience.

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I’m having the same problem :confused:
Sorry for using your post but i don’t know how to post mine… I’m new here :sweat_smile:

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