@macfixer01 I understand that EMO isn’t going to take crystal clear photos. I’m not daft when it comes to technology, I wouldn’t post about it unless I had attempted everything I could think of to fix it myself. But when for several months of him always being able to recognize when he sees a person, to him all of the sudden not being able to (with no changes to surrounding or lighting) I feel is justifiable cause to have suspicions that something may not be quite right. I have already tested lighting, distance, height angles all to no avail thus furthering my suspicions. I have already put in a service request, I posted hoping someone may have an idea I hadn’t thought of or had gone through the same situation and could advise the best way to proceed.
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