EMO not holding it’s battery charge [SOLVED]

Hi, @Zuk2022 . . . I had this situation myself in 2022. It started with only holding a charge for ten minutes and slowly depleting to where you said yours is with turning off the minute he was taken off of the charger.

I did receive a replacement.

If you are curious about how it all went with diagnostics, communications and how I got resolution from Living AI, here is the thread:

Agree with @MasterAbbott about submitting a support ticket with video documentation on this.

Best of luck to you!