I took a quick peek through your post history - is EMO freezing and not powering down something that’s happened more than now and back during the holidays? If so it sounds like a larger issue at hand that needs to be resolved through LivingAI or you might need to get a replacement EMO.
Also, I hope this doesn’t come out wrong - when you say you’ve tried powering him off all ways did you try powering him off through the tiny pinhole-sized button on top of his head as well? See “How to Power Off Your EMO” here for what I mean: → Quick Help Guide for new EMO owners!
Just trying to cover bases and make sure you get some help.