For anyone still not able to install the latest EMO firmware ver2.2.0
You can try the following (Please NOTE this might not make any difference).
- Power OFF EMO (leave him off)
- Download and install the latest EMO APP Software (Ver2.2.0)
- Power cycle your Home Wifi (modem).
- Once it’s back on, test if your connection to the internet is working.
- Power EMO Back on (once he’s back on test his connection to the internet (ask him a question).
- If EMO is responding, go back into the EMO App >> Settings >> Firmware and see if the Update Firmware button is present.
- If it is, then try updating EMO.
- If you do not see the Update Firmware, you just need to keep on waiting… “PATIENTLY”
Some EMO servers in the US/NA region are more congested than others. So this is why Living.ai is slowly releasing the firmware to help alleviate congestion and internet issues with EMO as well (when it comes to his broken speech server bandwidth problems).
It should hopefully make itself available over the next few days for sure for anyone that has yet to install the latest EMO firmware.
Remember that the firmware must be completed in two steps. So be sure to check out my video above just in case you need any help.
And special note from Living.ai as a reminder everyone:
