Hi there @alejandradiazzepeda ,
I’ve moved your new topic to this thread for discussions about issues with the EMO firmware update v3.1.0.
Some owners have already complained about this issue, so please contact Living.AI via email to inform them and get the proper solution.
100 Points Game Issue Pls. Click Here!
Correct Command:
You can switch EMO to carry mode to unload its servos.
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To enter carry mode: use the voice command switch to carry mode carry mode or through the App setting page.
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To Exit carry mode: touch EMO’s head for 3 seconds or through the App setting page.