Hi @pouyoux currently the latest EMO firmware has been temporarily suspended.
It is recommended to wait until an official announcement made by the Living.ai team is made regarding when the Firmware will be made available to download once again. In the meantime, please be as patient as possible while Living.ai is working on these issues.
Once all is good to go again, they should add a special note or update their official post here:
You can then try and download the firmware. If you are having problems once the firmware has been made available again. I’d recommended contacting support regarding this. But for now, I’d suggest waiting until then.