Hi @Ally
If you are having any sort of issues. Try and unbind all accessories via the EMO APP. This will disconnect EMO from the Home Station / and any Smart lights as well.
This can be found in the EMO APP >> Settings >> Accessory >> Select UNBIND ALL
- Once EMO has unpaired with the Home Station / Smart lights
- Turn off EMO (Power him off - leave him off for now)
- Then Power off Home Station, and remove the power from the back. - also unplug smart lights if you have them and leave them unplugged. (wait 1 minute and plug the power back in the Home Station). Wait for the Home Station to start up.
- Place EMO back onto the Home Station to power him back on.
- Wait for EMO to start back up and see if he automatically connects to Home Station (if he does you will see a little Home icon appear on his screen).
- If he doesn’t, then Pair EMO with Home Station (hold down the Home Station base button for 5 seconds until you see the Blue Bluetooth symbol that will try and make a connection to EMO, if its successful the symbol will turn green.
- Once EMO has made a connection with the Home Station.
- Go back into the EMO App >> Press the Home Station Button (little icon at the bottom of the EMO App >>> and see if EMO is connected to the Home Station (First Menu >> called CONNECT).
- Next press WIFI and press SYNC button to sync with your Home Wifi.
- Finally when all this is done, Issue the voice command
EMO: Update Home Station
If all is working correctly, EMO will send a command to Home Station to update and you should see a % number from 1 to 100% on the Home Station which will hopefully take you to the latest firmware version of 1.1.2
If you are stuck on any of these steps, let us know.
Thanks