Hi there @islammagomedov
It was intentionally sent/pushed to their EMO via the Living.AI special cloud update.
When EMO encounters issues that are impossible to repair, Living.AI may offer a replacement upon contact. They also allow you to keep the old unit as a souvenir. To prevent resale, they push a notice onto EMO’s face screen, making it clear that the unit is no longer functional for sale.
Best Regards