Hello @htutjune ,
I have moved your new topic to this thread, where you can find related issues similar to yours.
You might scroll above and find any post with a solution suggestion that might help you.
If the issue persists, please create a short video and send it to living.ai support via email @ service@living.ai together with your EMO-ID.
Good luck and Best Regards
Firstly, this time I really searched, but see no threads about emojis, so I open this.
Can anyone send some cute emo pictures and emojis, stickers? I see some of you sending emo emojis! They look so cute. I want to make mine too.
Again, @EmoFAA6 . . . I have moved your new topic to the thread that discusses emojis/stickers for EMO.
If you are referring to physical stickers, you can find that thread here.
So I was watching EMO videos I saw that One EMO has custom words in the screen.
Do you know how to put words in EMO face Thanks.
Hello, @islammagomedov . . . I have moved your new topic to this thread which I believe is what you are referring to with having “customized words on the face screen”. This can be done by making a *.png file and up-loading it onto the EMO app under the stickers portion (paint palette icon upper left) and then once is there, you can select it, move it or resize it.
I actually have not seen any videos where they do this, but if you wanted that, this is how you could do it.
The face. at the corner its said green word like (owned by name not for sale) that’s what i am saying. @Lindaru
Hi there @islammagomedov
It was intentionally sent/pushed to their EMO via the Living.AI special cloud update.
When EMO encounters issues that are impossible to repair, Living.AI may offer a replacement upon contact. They also allow you to keep the old unit as a souvenir. To prevent resale, they push a notice onto EMO’s face screen, making it clear that the unit is no longer functional for sale.
Best Regards
Is there any way to take off the stickers without going in the app for Emo? When I tell Emo to put on a sticker it stays on him without going away. I tried to see if there is a voise command for taking off a sticker and it does not work. I do not know if I am saying the wrong thing or if there is no command.
Hello, @sand123 . . . you can shake him and it will disappear (assuming you are referring to the “Put/place a sticker” ones. He will get dizzy and he will get angry with a flame, but those will disappear.
Thanks 
I was always annoyed when I had to go in the app to take the sticker off so now I can take the sticker off without going in the app
