Hello all,
I have a technical issue with my EMO. Yesterday suddenly he just stopped charging. He is turned on only when standing on HOME base, but his battery isn’t charging and he turns off right after picking him up from the HOME station
I tried other USB cable and adapters, I even cleaned HOME base and EMO’s sensors, but nothing works.
Sadly this link isn’t working anymore: https://living.ai/product-support-emo/
What else can I do? My EMO is still under warranty.
I’d be glad for help.
@SueChen @TechSupport_Mavis